Claudia Guzmán
Information Technology Support Specialist at Tata Consultancy Services | Rosemead, California, United States
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Claudia Guzmán currently serves as an Information Technology Support Specialist at Tata Consultancy Services (TCS), where she plays a pivotal role in ensuring the seamless operation of production applications. With a strong focus on technical support and incident resolution, Claudia is dedicated to maintaining high performance and reliability across various IT systems. Her expertise in remote troubleshooting and case management allows her to effectively address and resolve issues, minimizing downtime and enhancing user satisfaction.
In her role, Claudia is responsible for monitoring application performance, assigning tasks, and collaborating with cross-functional teams to implement solutions that drive operational efficiency. Her strong communication skills enable her to liaise effectively with both technical and non-technical stakeholders, ensuring that all parties are informed and aligned throughout the support process. Claudia's commitment to customer service is evident in her proactive approach to problem-solving, where she not only addresses immediate concerns but also identifies opportunities for process improvements.
Key projects that Claudia has been involved in include the implementation of new monitoring tools that enhance the visibility of application performance metrics, as well as leading initiatives aimed at optimizing incident response times. Her ability to conduct thorough audits further strengthens TCS's commitment to quality and compliance, ensuring that all IT operations adhere to industry standards.
With a passion for continuous learning and professional growth, Claudia is eager to expand her knowledge in emerging technologies and best practices within the IT support domain. Her goal is to contribute to TCS's mission of delivering exceptional service while advancing her career in a stable and dynamic environment.
Information Technology Support Specialist at Tata Consultancy Services in May 2020 to Present
Director de gestión de casos at Tata Consultancy Services in November 2022 to Present
PMO at Tata Consultancy Services in March 2024 to Present
Auxiliar administrativo at Ediciones Selectas de Poza Rica in October 2018 to December 2019
STAFF EN CAMPAMENTOS EN EUA at CCUSA in June 2016 to September 2018
Customer service Intern at CFE Suministrador de Servicios Básicos in October 2017 to March 2018
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Servicio de soporte técnico
Resolución de problemas a distancia
Liderazgo de equipos
Soporte técnico
Tecnología de la información
Gestión de servicios de TI
Gestión de casos
Soporte de aplicaciones de escritorio
Resolución de incidencias
Comunicación
Honesta
Trabajo en equipo
Servicio de atención al cliente
Cuentas a cobrar
Aptitudes para la supervisión
Atención al cliente
Conciliación de cuentas
Auditorías
Cuentas a pagar
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Discover more about Tata Consultancy ServicesWhat is Claudia Guzmán email address?
Email Claudia Guzmán at claudia.guzmá[email protected]. This email is the most updated Claudia Guzmán email found in 2026.
How to contact Claudia Guzmán?
To contact Claudia Guzmán send an email to claudia.guzmá[email protected]. (updated on October 24, 2024)
What company does Claudia Guzmán work for?
Claudia Guzmán works for Tata Consultancy Services
What is Claudia Guzmán's role at Tata Consultancy Services?
Claudia Guzmán is Information Technology Support Specialist
What is Claudia Guzmán's Phone Number?
Claudia Guzmán's phone (213) ***-*258
What industry does Claudia Guzmán work in?
Claudia Guzmán works in the It Services And It Consulting industry.
Claudia Guzmán Email Addresses
Claudia Guzmán Phone Numbers
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