Cian Oconnor

Q: What is Cian Oconnor email address?

Email Cian Oconnor at cian.oconnor@bnymellon.com. This email is the most updated Cian Oconnor email found in 2026.

Q: How to contact Cian Oconnor?

To contact Cian Oconnor send an email to cian.oconnor@bnymellon.com. (updated on September 13, 2024)

Director - Client Experience Management at BNY Mellon | Ireland

About Cian Oconnor

Cian O'Connor currently serves as the Director of Client Experience Management at BNY Mellon, where he plays a pivotal role in enhancing the overall client journey through strategic planning and operational excellence. As the Co-Leader of the Dublin site, Cian is instrumental in driving key initiatives that align with the firm’s global service strategy. His expertise in business planning and strategy development is critical for the global Service Director team, where he focuses on location and transformation strategies that optimize service delivery and client engagement.

One of Cian's notable projects involves the development of automated dashboards that provide both internal and client-facing key performance indicators (KPIs). Utilizing advanced business intelligence and visualization tools, he has successfully transformed complex data into actionable insights, enabling stakeholders to make informed decisions that enhance client satisfaction and operational efficiency. His commitment to creating a robust operating model ensures that the team is not only aligned with BNY Mellon’s strategic objectives but also responsive to the evolving needs of clients in the asset management space.

With a strong background in internal controls, assurance, and financial reporting, Cian leverages his experience from the Big 4 and auditing sectors to implement best practices that reinforce the integrity of client interactions. His leadership in developing management and client insight metrics has been vital in fostering a culture of continuous improvement and accountability within the organization. Cian O'Connor's multifaceted role at BNY Mellon exemplifies his dedication to delivering exceptional client experiences while driving strategic growth and innovation in the financial services industry.

Cian Oconnor Work