Chuck Summers
Client Experience (CX) Director at Cherry Bekaert | New Albany, Indiana, United States
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As the Client Experience (CX) Director at Cherry Bekaert, a distinguished Top 25 accounting and business advisory firm, Chuck Summers plays a pivotal role in shaping the firm's approach to client engagement and satisfaction. With over 15 years of diverse experience across various sectors, Chuck leverages his extensive background in business operations and project management to lead innovative client experience initiatives. His strategic oversight includes the development and execution of comprehensive programs such as Net Promoter Score surveys, in-depth client interviews, and Key Account strategies, all designed to enhance client satisfaction and loyalty.
Chuck's expertise in professional networking and investor relations allows him to effectively collaborate with firm leadership, ensuring that the voice of the client is integrated into the firm’s strategic objectives. His commitment to fostering a culture of continuous improvement is evident in his meticulous reporting and analysis of client feedback, which drives actionable insights and informs decision-making processes. As a MDLF Fellow, Chuck is also deeply invested in bridging the gap between current and future leaders in Indiana, further enhancing his ability to connect with clients and stakeholders alike.
In addition to his role at Cherry Bekaert, Chuck is known for his public speaking skills and volunteer management, often sharing his insights on best practices in client experience at industry conferences and workshops. His proficiency in tools such as Microsoft PowerPoint and Outlook aids in the seamless execution of his initiatives, allowing him to present complex data in an accessible manner. Through his leadership, Chuck Summers is not only enhancing the client experience at Cherry Bekaert but also setting a benchmark for excellence in the accounting and advisory industry.
Client Experience (CX) Director at Cherry Bekaert in August 2023 to Present
MDLF Fellow at Mitch Daniels Leadership Foundation in January 2022 to January 2024
Director of Practice Growth (Marketing & Business Development) at MCM CPAs & Advisors (now part of Cherry Bekaert) in September 2019 to August 2023
Co-Founder/Executive Director at KOIT Global Investments in January 2016 to July 2023
Practice Growth Executive at MCM CPAs & Advisors (now part of Cherry Bekaert) in May 2018 to September 2019
Business Development Lead at Dentons Bingham Greenebaum in October 2013 to January 2016
Director of Investor Services at MCFI-Midwest Center for Foreign Investment in August 2011 to July 2013
Investor Relations - Latin America at MCFI-Midwest Center for Foreign Investment in January 2011 to January 2012
Managing Director at Taco Taxes, LLC in January 2010 to January 2011
Student Representative for Committee on Learning and Teaching at Hanover College in August 2008 to March 2010
Student Advisory Board Public Relations Director at Hanover College in January 2009 to January 2010
Lead Ambassador at Hanover College in January 2007 to January 2010
Student Life Intern at Hanover College in January 2007 to January 2010
Economic Development Intern at Switzerland County Economic Development Corporation in January 2009 to January 2009
Full-Time Missionary at The Church of Jesus Christ of Latter-day Saints in January 2004 to January 2006
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Resolving Issues
Written Communication
Legislative Relations
Local Government
Strategic Thinking
Voice of the Customer
Team Management
Customer Success
Presentations
Real Estate Development Projects
Government Officials
Cross-functional Team Leadership
Community Engagement
Communication
Social Responsibility
Build Strong Relationships
Government Relations
External affairs
Media Relations
Strategic Communications
Customer Experience
Business Development
Management
Marketing
International Relations
Economic Development
Spanish
Business Process Improvement
Leadership
Strategy
Cultural Awareness
Business Operations
Entrepreneurship
Public Speaking
Time Management
Strategic Planning
Consulting
Program Management
Technology Implementation
Business Networking
Budgets
Nonprofits
Fundraising
Small Business
Training
Project Management
Community Outreach
Event Planning
Leadership Development
Project Planning
Foreign Investment
Program Development
Analytical Skills
Research
Event Management
Volunteer Management
Teaching
Professional Networking
Investor Relations
Creative Solutions
Adobe Creative Suite
Google Analytics
Hard Worker
Strategy Development
Writing Skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
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Discover more about Cherry BekaertWhat is Chuck Summers email address?
Email Chuck Summers at [email protected]. This email is the most updated Chuck Summers email found in 2026.
What is Chuck Summers phone number?
Chuck Summers phone number is +14357703176 and +18123504171.
How to contact Chuck Summers?
To contact Chuck Summers send an email to [email protected]. If you want to call Chuck Summers try calling on +14357703176 and +18123504171. (updated on October 31, 2024)
What is Chuck Summers net worth?
Chuck Summers has an estimated net worth of -$2,499 to $2,499
What company does Chuck Summers work for?
Chuck Summers works for Cherry Bekaert
What is Chuck Summers's role at Cherry Bekaert?
Chuck Summers is Client Experience (CX) Director
What industry does Chuck Summers work in?
Chuck Summers works in the Accounting industry.
Chuck Summers Email Addresses
Chuck Summers Phone Numbers
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