Christopher Mulier
Director Of Engineering at Cigna | London, Ohio, United States
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Christopher Mulier is a seasoned technology leader currently serving as the Director of Engineering at Cigna, where he leverages his extensive experience in the healthcare and customer service sectors. With a rich background that includes pivotal roles in major startups like American Express and NRX, which evolved into Medco and ultimately Express Scripts, Christopher brings a wealth of operational expertise to his current position. His journey through various roles—ranging from programmer to manager—has equipped him with a unique perspective on both the technical and operational aspects of healthcare technology.
At Cigna, following the acquisition of Express Scripts, Christopher has seamlessly transitioned into his role, where he oversees multiple teams dedicated to enhancing the efficiency and effectiveness of the contact center operations. His leadership is instrumental in driving initiatives that focus on workforce management, quality assurance, and compliance with HIPAA regulations, ensuring that Cigna's services meet the highest standards of care and operational excellence. His commitment to Six Sigma methodologies enables him to implement process improvements that enhance customer experience and streamline operations.
Christopher’s expertise in Interactive Voice Response (IVR) systems and Medicare services further underscores his ability to navigate the complexities of the healthcare landscape. His cross-functional team leadership fosters collaboration among diverse groups, enabling Cigna to deliver innovative solutions that address the evolving needs of its customers. Based in Dublin, Ohio, Christopher continues to be a pivotal force in shaping the future of healthcare technology at Cigna, driving projects that prioritize both operational efficiency and superior customer service.
Director Of Engineering at Cigna in October 2018 to Present
Director Contact Center Technology at Express Scripts in March 2012 to October 2018
Director Voice Engineering at Express Scripts in March 2012 to October 2018
Director Call Center Technology at Liberty Medical/ Medco Health Solutions in January 2008 to March 2012
Director Voice Infrastructure at Medco Health Solutions, Inc. in January 2004 to March 2012
Director of Operations at Medco in December 2000 to April 2005
Senior Manager at American Express in January 1985 to January 1988
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Call Center
Workforce Management
Process Improvement
Vendor Management
Six Sigma
Cross-functional Team Leadership
Call Center Development
Operations Management
IVR
HIPAA
SDLC
Quality Assurance
Project Management
Medicare
Management
Healthcare
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Discover more about CignaWhat is Christopher Mulier email address?
Email Christopher Mulier at [email protected]. This email is the most updated Christopher Mulier email found in 2026.
What is Christopher Mulier phone number?
Christopher Mulier phone number is +16144025336 and +16148222203.
How to contact Christopher Mulier?
To contact Christopher Mulier send an email to [email protected]. If you want to call Christopher Mulier try calling on +16144025336 and +16148222203. (updated on November 04, 2024)
What company does Christopher Mulier work for?
Christopher Mulier works for Cigna
What is Christopher Mulier's role at Cigna?
Christopher Mulier is Director Of Engineering
What industry does Christopher Mulier work in?
Christopher Mulier works in the Hospitals And Health Care industry.
Christopher Mulier Email Addresses
Christopher Mulier Phone Numbers
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