Christopher Daniel
Head(Senior Manager) - Service Management at Ericsson | Bengaluru, Karnataka, India
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Senior Consultant at Advance Innovation Group in November 2023 to June 2024
Head- Global Service Desk : Pre Sales and Customer Service Delivery at Qrestik Technologies in January 2022 to January 2023
Program Director- Technical Pre Sales and Service Delivery at Infinite Computer Solutions in September 2020 to November 2022
Senior Service Delivery Manager at Microland Limited in June 2019 to August 2020
Head(Senior Manager) - Service Management at Ericsson in April 2017 to March 2019
Service Delivery Manager - Service Desk at Ericsson in June 2015 to April 2017
Head Contact Centre - Malaysia and India at Prometric in January 2012 to May 2014
Contact Centre Manager - India at Prometric in June 2010 to January 2012
Manager-Operations & Strategy at GENPACT LLC in July 2008 to June 2010
Assistant Manager at HCL Technologies in May 2005 to June 2008
Team Leader at HCL Technologies in May 2003 to May 2005
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IT Service Desk
Six Sigma
Account Growth
Customer Relationship Management
People Management
Customer Service Management
Presales
Information Security
Information Security Management System (ISMS)
Pre Sales support
Contact Center Management
Chatbots
It Helpdesk
Pre-Sales Support
Contact Center Design
Contact Center Operations
Account Growth
Customer Service
Management Consulting
ISO 27001
Strategic Account Growth
Client Relations
Sales Operations
Pre-Sales Consulting
Service Delivery Management
Marketing Strategy
Digital Transformation
IT Service Desk
Business Process Management
Information Security Management
Service Desk Management
Help Desk Support
Troubleshooting
Customer Satisfaction (CSAT)
Contract Management
Organization Skills
Problem Solving
Presentation Skills
Strategic Communications
Key Performance Indicators
Analytical Skills
Teamwork
Team Management
Employee Engagement
Sales
Major Incident Management
Stakeholder Management
Customer Satisfaction
Cloud Computing
Business Process Improvement
Coaching
Change Management
Partner Relationship Management
Managed Services
Service-Level Agreements (SLA)
Performance Reviews
Operational Excellence
Process Automation
Service Desk
IT Infrastructure Management
People Management
IT Service Management
P&L Management
Business Process Re-engineering
Customer Relationship Management
Performance Management
Strategic Business Planning
CRM
Project Management
Management
Operations Management
Strategy
Transition Management
Strategic Planning
Leadership
Call Centers
Business Process
Customer Experience
Outsourcing
Vendor Management
Service Delivery
Customer Relationship Management (CRM)
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What is Christopher Daniel email address?
Email Christopher Daniel at [email protected] and [email protected]. This email is the most updated Christopher Daniel email found in 2026.
How to contact Christopher Daniel?
To contact Christopher Daniel send an email to [email protected] or [email protected].
What company does Christopher Daniel work for?
Christopher Daniel works for Ericsson
What is Christopher Daniel's role at Ericsson?
Christopher Daniel is Head(Senior Manager) - Service Management
What is Christopher Daniel's Phone Number?
Christopher Daniel's phone (**) *** *** 275
What industry does Christopher Daniel work in?
Christopher Daniel works in the It Services And It Consulting industry.
Christopher Daniel Email Addresses
Christopher Daniel Phone Numbers
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