Chris Roy
Consumption and Usage Excellence and Strategy Director at Microsoft | Carnation, Washington, United States
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As the Global Director of Consumption and Usage Excellence and Strategy at Microsoft’s Customer and Partner Solutions (MCAPS), Chris Roy plays a pivotal role in driving customer engagement and optimizing usage across Unified Customers in the Small, Medium, and Corporate (SMC) sector, Majors Growth, and Technical Solutions Integration (TSI). With a focus on enhancing customer satisfaction and adoption rates, Chris leads a dedicated team that develops and implements strategic initiatives tailored to meet the evolving needs of Microsoft’s diverse clientele. His expertise in enterprise software and project management allows him to navigate the complexities of change management effectively, ensuring that the organization remains agile and competitive in a rapidly shifting market landscape.
Under Chris's leadership, key projects have centered around leveraging data analytics to gain insights into customer behavior and usage patterns, enabling the team to craft personalized engagement strategies that resonate with users. By fostering collaboration among cross-functional teams, Chris ensures that marketing and sales efforts are aligned to maximize impact and drive growth. His strong leadership skills and ability to coach team members empower them to excel in their roles, ultimately contributing to a culture of innovation and excellence within Microsoft.
In an era where customer expectations are continually rising, Chris’s strategic vision is crucial for navigating the challenges of digital transformation. His commitment to continuous improvement and operational efficiency not only enhances the customer experience but also positions Microsoft as a leader in the technology landscape. Through his work, Chris exemplifies the importance of intentional change management, reinforcing the organization's mission to remain at the forefront of industry advancements.
Consumption and Usage Excellence and Strategy Director at Microsoft in August 2023 to Present
Director - Change Management, Governance and Landing at Microsoft in March 2022 to August 2023
Senior Director - Global Support and Industry Strategist for Mid-Market customers at Microsoft in January 2018 to March 2022
Senior Director of WW Learning Go To Markets at Microsoft in February 2013 to October 2018
Sr. Director of Learning Services at Microsoft in May 2015 to January 2017
Director of Learning Evangelism at Microsoft in November 2013 to December 2015
Vendor at Microsoft in January 2003 to October 2013
President of Sales at New Horizons CLC | NH United in July 2011 to October 2013
Board of Directors at Clearway Technology Partners in January 2007 to January 2012
President and CEO at United Training Corporation in January 2000 to July 2011
President and CEO at United Training in January 1999 to July 2011
Owner at United Training in January 2000 to June 2011
President/Owner at Pinnacle Training Corporation in January 1992 to January 2005
Sales and Marketing Manager at US Education in June 1994 to July 1996
Senior Education Consultant at Application Systems Group in October 1994 to June 1996
Education Sales Rep at Application Systems Group in January 1991 to January 1994
Owner/Manager at Mama Lani's Restaurant in January 1991 to January 1993
Property Manager at EastPoint Properties in January 1986 to January 1991
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Hampton Flight School
Keene State College
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Leadership
Training
Sales
Virtualization
SaaS
Enterprise Software
Cloud Computing
Marketing
Windows Server
SharePoint
Business Development
Management
Strategic Partnerships
Account Management
Strategy
Sales Process
Solution Selling
Employee Training
Project Management
Software as a Service (SaaS)
Managed Services
New Business Development
Direct Sales
Program Management
Selling
Team Leadership
Professional Services
Sales Management
Channel Partners
Coaching
Web Services
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Discover more about MicrosoftWhat is Chris Roy email address?
Email Chris Roy at [email protected] and [email protected]. This email is the most updated Chris Roy's email found in 2026.
What is Chris Roy phone number?
Chris Roy phone number is 781-424-0380.
How to contact Chris Roy?
To contact Chris Roy send an email to [email protected] or [email protected]. If you want to call Chris Roy try calling on 781-424-0380.
What company does Chris Roy work for?
Chris Roy works for Microsoft
What is Chris Roy's role at Microsoft?
Chris Roy is Consumption and Usage Excellence and Strategy Director
What industry does Chris Roy work in?
Chris Roy works in the Education Management industry.
Chris Roy Email Addresses
Chris Roy Phone Numbers
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