Chris Roberts
Director of Operations, North America at Ariane Systems | San Francisco Bay Area
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As the Director of Operations for North America at Ariane Systems, Chris Roberts leverages over two decades of comprehensive experience in the information technology sector to drive operational excellence and enhance service delivery. His journey began in high school, where he developed a passion for technology that has since evolved into a multifaceted career. In his current role, Chris is pivotal in reshaping the company's operational framework by transitioning the Director of Professional Services into a streamlined managed services and support model. This strategic reorganization is aimed at improving efficiency and responsiveness to client needs, ensuring that Ariane Systems remains at the forefront of innovation in the SaaS landscape.
Chris's responsibilities extend beyond mere oversight; he is instrumental in managing all non-sales operations activities across North America. This includes cultivating and maintaining robust vendor and supplier relationships, which are critical for sustaining high-quality service delivery. His expertise in hardware architecture and networking allows him to implement new project and support procedures that enhance operational workflows and customer satisfaction. By focusing on data analysis and leveraging tools like Microsoft Excel, Chris ensures that decisions are data-driven and aligned with the company's strategic objectives.
His leadership style emphasizes team building and customer service, fostering a collaborative environment where employees are empowered to excel. Chris's commitment to continuous improvement and innovation not only enhances Ariane Systems' operational capabilities but also positions the company as a trusted partner in the rapidly evolving technology landscape. Through his strategic vision and hands-on approach, Chris Roberts exemplifies the qualities of a forward-thinking leader dedicated to driving success in the information technology industry.
Director of Operations, North America at Ariane Systems in September 2019 to Present
Founder and Principal at Silver and Blue in March 2021 to December 2023
Founder and Head of Strategy at Always Local IT Services in December 2022 to October 2023
Co-Founder and Head of Operations at Sandbox Data and Campaigns in February 2023 to September 2023
Campaign Data Specialist at Independent Contractor in January 2021 to March 2021
Director of Professional Services at Ariane Systems in March 2019 to September 2019
Senior Manager Professional Services at Ariane Systems in July 2017 to March 2019
Deployment and Support Manager at Ariane Systems in February 2016 to July 2017
Technical Support Analyst at Fiserv in February 2014 to February 2016
Client Services Coordinator at OnCourse Systems for Education in April 2013 to February 2014
Deputy of Counter Intelligence at Geek Squad in June 2008 to June 2013
Information Technology Specialist at Independent Contractor in February 2003 to June 2008
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Recovery Strategies
IT Audit
Business Continuity Planning
Business Continuity
IT Governance
IT Project & Program Management
Disaster Recovery
IT Operations
Large-scale Projects
Client Services
Technology Services
Customer Retention
Customer Relationship Management (CRM)
ISO Standards
Cybersecurity
NIST
IT Management
Help Desk Support
Performance Metrics
Cloud Computing
Team Management
Root Cause
General Data Protection Regulation (GDPR)
IT Compliance
Technology Process Improvement
Digital Transformation
Software Selection
IT Operations Management
IT Risk Management
IT Security Operations
Team Leadership
Performance Monitoring
Resource Allocation
Microsoft 365
Application Packaging
Supervisory Skills
Computer Science
Acceptance Testing
Team Performance
Support Engineers
Long-term Vision
Key Performance Indicators
Market Analysis
Presenter
IT Solutions
Technical Requirements
Systems Thinking
Process Efficiency
Organization Skills
Operations
Creative Problem Solving
Business Requirements
Troubleshooting
Ticketing Systems
REST APIs
Oral Communication
Cascading Style Sheets (CSS)
IT Service Management
Problem Management
Incident Management
Business Relationship Management
Change Enablement
Organizational Change Management
IT Asset Management
IT Infrastructure Management
People Management
Sales Operations
Business Strategy
Business Development
Customer Acquisition
Information Technology
Hardware Architecture
Management
Project Coordination
Solution Architecture
Training
Software as a Service (SaaS)
Network Engineering
Inventory Management
Microsoft Excel
Microsoft Office
Leadership
Team Building
Customer Service
Retail
Information Technology Training
Networking
Technical Support
Project Management
Written Communication
Analytical Skills
Data Analysis
Client Relations
Communication
Problem Solving
Customer Engagement
Customer Experience
Customer Experience Management
Microsoft Azure
Cloud Applications
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Discover more about Ariane SystemsWhat is Chris Roberts email address?
Email Chris Roberts at [email protected]. This email is the most updated Chris Roberts email found in 2026.
What is Chris Roberts phone number?
Chris Roberts phone number is +17022498223 and +18179802839.
How to contact Chris Roberts?
To contact Chris Roberts send an email to [email protected]. If you want to call Chris Roberts try calling on +17022498223 and +18179802839. (updated on October 31, 2024)
What is Chris Roberts net worth?
Chris Roberts has an estimated net worth of -$2,499 to $2,499
What company does Chris Roberts work for?
Chris Roberts works for Ariane Systems
What is Chris Roberts's role at Ariane Systems?
Chris Roberts is Director of Operations, North America
What industry does Chris Roberts work in?
Chris Roberts works in the It Services And It Consulting industry.
Chris Roberts Email Addresses
Chris Roberts Phone Numbers
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