Chris Roberson
Senior Director - Customer 360 & MDM at Ally | Charlotte, North Carolina, United States
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Chris Roberson serves as the Senior Director of Customer 360 at Ally, where he plays a pivotal role in transforming the organization’s approach to customer engagement through innovative analytics and information technology solutions. With a strong foundation in data analytics and master data management, Chris leads the initiative to create a unified enterprise warehouse that centralizes customer information and interactions. This strategic endeavor not only enhances the customer experience but also empowers various business units to make data-driven decisions that align with customer needs.
Under Chris's leadership, the Customer 360 project aims to break down silos across departments, integrating diverse data sources to provide a holistic view of customer interactions. By leveraging Agile methodologies, he ensures that the development process remains flexible and responsive to evolving business requirements. His expertise in business process optimization and strategic planning enables him to identify key opportunities for improving service delivery and operational efficiency.
Chris's extensive background in supply chain management and demand planning further enriches his ability to anticipate customer needs and streamline processes. His commitment to fostering a culture of continuous improvement and innovation within the organization has positioned Ally as a leader in customer-centric solutions. As he continues to drive the Customer 360 initiative, Chris remains focused on harnessing the power of data to not only understand but also predict customer behaviors, ultimately enhancing satisfaction and loyalty in an increasingly competitive landscape.
Senior Director - Customer 360 & MDM at Ally in March 2022 to Present
Director of Analytics and Process Automation at Honeywell in January 2019 to March 2022
Director, IT Business Solutions, ISC Planning at Honeywell in May 2012 to January 2019
Director, IT Demand Planning & Scheduling at Honeywell in March 2009 to May 2012
Director, Integrated Supply Chain IT at Honeywell in November 2004 to March 2009
Manager, ERP Applications, Information Technology at Huhtamaki in August 2001 to November 2004
Team Leader, eBusiness at Honeywell in December 1997 to August 2001
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Business Process Design
IT Transformation
Data Analytics
Data Governance
Information Technology
Wealth Management Services
Vendor Relations
Status Tracking
Snowflake
Quality Metrics
Data Lineage
Data Retention
Software Development
Executive Leadership
Customer Interaction
Data-driven Decision Making
Retail Technology
Retail Management Systems
Key Metrics
Data Integrity
Cross-functional Collaborations
Data Engineering
Data Management
Agile Methodologies
Service-Level Agreements (SLA)
Vendor Management
Personalization
Customer Relationship Management (CRM)
Master Data Management
SAP APO
SAP Demand Planning
SAP
Data Warehousing
Business Intelligence
Advanced Planning
Materials Management
Lean Manufacturing
Supply Chain Management
EDI
Purchasing Management
Demand Planning
Business Process
Continuous Improvement
MRP
Leadership
ERP
Cross-functional Team Leadership
Manufacturing
Project Planning
Six Sigma
Process Improvement
Production Planning
Supply Chain
Integration
Purchase Management
Project Management
Strategic Planning
SAP R/3
Enterprise Resource Planning (ERP)
Business Process Improvement
SAP Products
Material Requirements Planning (MRP)
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Discover more about AllyWhat is Chris Roberson email address?
Email Chris Roberson at [email protected] and [email protected]. This email is the most updated Chris Roberson email found in 2026.
What is Chris Roberson phone number?
Chris Roberson phone number is +15109327108 and +16232433525.
How to contact Chris Roberson?
To contact Chris Roberson send an email to [email protected] or [email protected]. If you want to call Chris Roberson try calling on +15109327108 and +16232433525. (updated on November 04, 2024)
What is Chris Roberson net worth?
Chris Roberson has an estimated net worth of $750,000 to $999,999
What company does Chris Roberson work for?
Chris Roberson works for Ally
What is Chris Roberson's role at Ally?
Chris Roberson is Senior Director - Customer 360 & MDM
What industry does Chris Roberson work in?
Chris Roberson works in the Financial Services industry.
Chris Roberson Email Addresses
Chris Roberson Phone Numbers
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