Chris Minton

Head of Sales at KyndL Corporation | Greater Boston

About Chris Minton

As the Director of Sales for North America and APAC at Forrester, Chris Minton is at the forefront of driving customer experience (CX) innovation through the FeedbackNow platform. With a robust background in sales leadership and technology solutions, Chris is dedicated to transforming customer feedback into actionable insights that significantly enhance customer loyalty and drive bottom-line growth. His strategic vision has been instrumental in positioning FeedbackNow as a leading real-time CX solution that empowers organizations to measure, analyze, and improve customer experiences across both physical and digital touchpoints.

Under Chris's leadership, FeedbackNow has evolved into a comprehensive platform that not only captures customer sentiment but also delivers actionable advice tailored to the most impactful areas of customer experience and service. This proactive approach enables businesses to make informed decisions that resonate with their customers, fostering deeper loyalty and engagement. Chris's expertise in account management, strategic partnerships, and cross-functional team leadership has been pivotal in expanding FeedbackNow's reach and effectiveness in diverse markets.

Moreover, Chris's commitment to leveraging technology, such as Salesforce.com, to streamline sales processes and enhance customer interactions has set a benchmark in the industry. His focus on employee rewards programs further underscores his belief that a motivated team is essential for delivering exceptional customer experiences. As Chris continues to spearhead initiatives that bridge the gap between customer feedback and actionable strategies, he remains a key player in shaping the future of customer experience management across North America and APAC.

Chris Minton Work