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Chris Kelner

Technical Enablement Manager

Enablement Manager at Datadog

Seattle, Washington

Section title

Chris Kelner's Email Addresses & Phone Numbers

Chris Kelner's Work Experience

Datadog

Technical Enablement Manager

Seattle

Datadog

Technical Enablement Specialist

May 2018 to January 2019

Greater Seattle Area

Datadog

Enterprise Sales Engineer

June 2017 to May 2018

Atlanta, GA

Chris Kelner's Education

Clayton State University

Bachelor, Information Technology with concentration in Software Development

2004 to 2008

Chris Kelner's Professional Skills Radar Chart

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Realistic
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Self-critical

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52% Left Brained
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Chris Kelner's Estimated Salary Range

About Chris Kelner's Current Company

Datadog

Frequently Asked Questions about Chris Kelner

What company does Chris Kelner work for?

Chris Kelner works for Datadog


What is Chris Kelner's role at Datadog?

Chris Kelner is Technical Enablement Manager


What is Chris Kelner's personal email address?

Chris Kelner's personal email address is c****[email protected]


What is Chris Kelner's business email address?

Chris Kelner's business email address is c****[email protected]


What is Chris Kelner's Phone Number?

Chris Kelner's phone (206) ***-*121


What industry does Chris Kelner work in?

Chris Kelner works in the Computer Software industry.


About Chris Kelner

­čôľ Summary

Technical Enablement Manager @ Datadog SeattleTechnical Enablement Specialist @ Datadog From May 2018 to January 2019 (9 months) Greater Seattle AreaEnterprise Sales Engineer @ Datadog I engaged with some of the largest enterprises in the world to help them obtain better observability into their infrastructure and application performance.- Demonstrated the power and value of the Datadog platform- Gained deep understanding a customer's application stack to show them how they could benefit from adopting Datadog as their monitoring solution- Interfaced with Datadog product and engineering teams to work through technical challenges, convey customer needs, and solve issues that potential customers had- Worked with prospective customers through a comprehensive proof of value process to deploy Datadog in their environments to demonstrate the value of the product- Enabled customers on the Datadog platform through short informal hands-on training and implementation- Solved customer issues from deployment, operations, knowledge gaps, and custom development- Kept informed on the latest technology trends across multiple industries- Maintained a comprehensive understanding of the Datadog platform From June 2017 to May 2018 (1 year) Atlanta, GAConsultant and Developer Advocate @ IBM - Launched "IBM Cloud Schematics", an infrastructure as code service for the IBM cloud platform- Educated and lead a team of cloud platform and user experience engineers on Infrastructure as Code (IaC) and how users would expect such a service to work- Performed detailed market analysis and reports on other IaC tools and services- Engaged in user testing with established customers to drive product direction- Performed pre-sale duties with potential opportunities ranging from start-ups to enterprises- Performed quality assurance testing of product- Oversaw and assisted in architecture and design of product From March 2017 to June 2017 (4 months) Atlanta, GAOffering (Product) Manager @ IBM - Led product vision for IBM Cloud Schematics service; A competitor to the likes of AWS CloudFormation and Azure Resource Manager to enable an infrastructure as code execution service based on HashiCorp's OSS Terraform.- Coordinated between leadership vision based out of Raleigh North Carolina, service development team out of B├Âblingen Germany, user experience team out of Austin Texas, and a Terraform development team out of Bangalore India.- Acted as subject matter expert for Infrastructure as Code and Terraform From October 2016 to March 2017 (6 months) Atlanta, GaSenior Software Engineer @ The Weather Company - Developed infrastructure environment management service built on top of Terraform to enable large distributed teams to use Terraform easily and safely; Used by 20+ teams, totaling over 60 engineers, managing 110 environments with tens of thousands of resources, amounting to more than 50% of cloud workloads for TWC┬╗ Built backend and ops components with Python, Ruby, Bash, GitHub API, Jenkins, Chef, EC2, ELB, Route53, and S3- Designed and built service to enable self registration and access control for Source Control Management and Artifact Repository Management using enterprise identity. Service continually reconciles users against active directory (via Okta; an iDP) and enforces certain security policies (such as two factor authentication). Services over 700 users, 1,700 source control repositories, 100 artifact repositories, and is continually growing┬╗ Built backend, frontend, and ops components with Groovy, Grails, Quartz, Okta API, GitHub API, HTML, CSS, JavaScript, Tomcat, AWS EC2, AutoScaling, ELB, S3, Python, Puppet, and Terraform- Implemented and developed a documentation portal with automated build and deploy components. Solution pulled documentation from source control from over 30+ repositories where other engineers had written documentation using markdown, then compiled using middleman (a static site generator), and deployed to AWS using an automated script; Documentation in the portal is used by over 200 engineers across the enterprise┬╗ Built backend, frontend, and ops components with Python, Ruby, HTML, CSS, JavaScript, GitHub API, Chef, Apache, EC2, AutoScaling, ELB, Route53, S3, Bash, AWS CLI, Terraform- Led internal cloud and developer evangelism efforts including pitches, demos, training sessions, and hands on development for several teams across the U.S.- Mentored two summer interns and one junior engineer, establishing strong relationships through project assignments and continual feedback sessions From January 2015 to February 2017 (2 years 2 months) Atlanta, GaProduct Manager @ The Weather Company - Owned the customer relationship, product roadmap, feature and enhancement prioritization, and overall success of:┬╗ Infrastructure management platform servicing 20+ development teams totaling over 60+ engineers handling tens of thousands of cloud resources costing $20m+ yearly┬╗ Centralized logging service based on the ELK stack. Used by 30+ teams and ingesting 40m+ logs per day┬╗ Centralized configuration management powered by enterprise Chef. Utilized by 30+ teams with 175+ engineers managing 3,000+ nodes┬╗ Source Control Management (GitHub.com) and corporate self-registration and reconciliation service. Used by 700+ customers and houses 1,700+ repos┬╗ Enterprise Artifact Repository used by 250+ users, serving 50k+ artifacts out of 100+ reposSaaS monitoring solution(s) and relationships used by 60+ teams to monitor 3,000+ nodes- Key contact for AWS vendor management including product feedback, issue escalation and resolution, and technical sessions for $20m+ annual spend, 200+ AWS accounts with 1,000+ users- Established product delivery lifecycle process for the whole organization, starting with requirements gathering from customers and stakeholders, to establishing feasibility and priority, to level of effort, and finally to commitment and delivery by development teams; Occurred quarterly, involved over 100 individuals ranging from technical leads, to engineering managers, department heads, business partners, and executives.- Managed and automated organization wide quarterly product delivery planning process based on the Scaled Agile Framework (SAFe) for over 20 development teams; Enabled executive and leadership visibility into the planning and delivery from various product teams From October 2015 to October 2016 (1 year 1 month) Atlanta, GaScrum Master @ The Weather Company - Ran Scrum for engineering team for two years, from conducting ceremonies, to removing blockers, to writing user stories, and collecting metrics to improve performance and team capability; Automated many of the administrative tasks of Scrum team management and reporting with Python, Bash, and Ruby scripts- Increased overall velocity and transparency for team from engineering to executive level; shared metrics and commitments with the entire engineering org- Promoted Agile, Lean, DevOps, and Scrum across the engineering organization through meetups, Slack, documentation, and various other channels- Coached engineers on Scrum principles for nine months, leading to team ownership over Scrum process and transition to new Scrum master From January 2014 to October 2016 (2 years 10 months) Atlanta, GaSoftware (Platform) Engineer @ The Weather Channel - Key contributor for cloud management platform (API first) that enabled developers to write once and deploy to multiple clouds; implemented many key features and frequent contributor to OSS libraries used by the platform┬╗ Built backend, frontend, and deployment components utilizing Java, Groovy, Gradle, Dropwizard, Jersey, Sprint-boot, Activiti, Dasein Cloud, Guava, TestNG, AWS SDK/API, CoffeeScript, JavaScript, ExtJS, HTML, Sass, CSS, Jasmine, Python, Puppet, EC2, ELB, Route53, S3, SNS, SES, and RDS- Designed and implemented several cloud provider cost visibility and billing delivery solutions; Enabling just in time and historical operating cost visibility and insights into $20m+ annual cloud expenditure┬╗ Built backend, frontend, and ops components with Java, Netflix Ice, Python, Google Sheets SDK/API, AWS SDK/API, HTML, CSS, JavaScript, Puppet, Tomcat, EC2, ELB, S3, SNS, SES, and Terraform- Established SCM solution for the enterprise growing to over 1,700 repos and 700 users- Championed the use of modern tools and practices such as configuration management (Puppet and Chef), Infrastructure as Code (CloudFormation and Terraform), build and dev tools and services (Vagrant, Packer, Artifactory, GitHub, Jenkins, etc)- Led a team of offshore engineers on a new major version of cloud management platform and through several major refactoring efforts- Consulted with teams migrating to the cloud and designing cloud native solutions, starting from zero workloads to over 3500 nodes; included writing several POCs and various prototypes to prove ideas and help teams with unfamiliar concepts From February 2013 to January 2015 (2 years) Atlanta, GASoftware Engineer @ IHG - Operated as a full stack developer across all aspects of design, architecture, infrastructure, deployment, backend and frontend development, automation, testing, and client side software and scripting (thin clients and various other hardware, e.g. thermal printers and magnetic stripe card encoders and dispensers, that required programming) for guest facing on-property solutions unique in the industry.- Key developer for:┬╗ Interactive large format display placed in hotel lobbies. Displays a number of dynamic data feeds relevant to hotel guest interest sourced from multiple APIs. Deployed to 40+ hotels.+ Built backend, frontend, client, and ops components with Java, Spring, Ant, Resin, JavaScript, Prototype(JS), HTML, CSS, Sass, Bash, C++ (touch drivers)┬╗ Self-service check-in and check-out system used in hotel lobbies. Allows guests to check-in at kiosk and receive room keys or check-out and receive a room folio. Deployed to ~15 pilot hotels and ~5 US Army hotels. Two major versions built and supported.+ Built backend, frontend, client, and ops components with Java, Spring, Ant, JavaScript, jQuery, HTML, CSS, Bash, Resin, C++ (thermal printer, barcode scanner, mag-stripe encoder and dispenser, credit card reader)┬╗ Large format display showing local airport departure times, gates, flight numbers, and delays. Deployed to ~10 pilot hotels.+ Built backend, frontend, client, and ops components with Java, Grails, Maven, jQuery, CSS, Bash, Resin, Elastic Beanstalk┬╗ Mobile check-in and mobile room key solution. Allowed guests to check-in and open their room via their phone. Worked as developer on guest facing opt-in and registration portals, back-of-house integration, and administrative services for managing guests who had opted in.+ Built backend, frontend, mobile, and ops components with Java, Grails, Maven, jQuery, JavaScript, CSS, Bootstrap, HTML, Bash, EC2, AutoScaling, ELB From August 2008 to March 2013 (4 years 8 months) Atlanta, GAWeb Developer & Support @ Clayton State University - Helped design and implement asset tracking application; used by 40+ employees that tracked thousands of assets and hundreds of locations and customers┬╗ Developed frontend (JavaScript, ERB, HTML, CSS) and backend (Ruby on Rails) components- Implemented key features for student kiosk to receive service from technical help desk; used daily by hundreds of students and 15+ employees to help organize queuing- Assisted in managing call center by training new staff, managing call rotation and schedule, handling call escalation, performing additional troubleshooting with more junior staff members, writing solution guides for common issues, managing ticket queues, and assigning tickets for on-site service calls- Provided technical assistance to both students and staff; serviced thousands of tickets, comprised of in-person technical support, email support, and phone support From August 2005 to August 2008 (3 years 1 month) Morrow, Ga


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In a nutshell

Chris Kelner's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 10 month(s)

Chris Kelner's Willingness to Change Jobs

Unlikely

Likely

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