Chris Davis
Operations Director at Plant Plan | Stoke-On-Trent, England, United Kingdom
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Chris Davis serves as the Transition Lead at JLL, where he leverages his extensive expertise in customer service management and operational transformation to drive significant improvements in client engagement and satisfaction. Currently, he is spearheading the complex transition of the GE Healthcare account into JLL operations, a project that spans 45 countries across North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific. This high-stakes initiative not only showcases his adeptness in program management but also highlights his ability to navigate the intricacies of global operations in the healthcare sector.
In his role, Chris has demonstrated remarkable leadership by swiftly establishing client trust and ensuring compliant performance within just two weeks of taking over the account. His proactive approach in stepping in at the client’s request to replace the previous incumbent underscores his commitment to delivering exceptional customer experiences. By identifying key areas for improvement and implementing innovative strategies, Chris has been instrumental in enhancing operational efficiencies and fostering a culture of continuous improvement.
With a diverse background that spans multiple industries—including automotive, logistics, telecoms, and financial services—Chris brings a wealth of knowledge to JLL. His skills in offshoring, team building, and customer experience management enable him to create tailored solutions that meet the unique needs of each client. As he continues to drive transformation within JLL, Chris remains passionate about elevating customer experiences and creating lasting value through strategic leadership and operational excellence.
Operations Director at Plant Plan in November 2024 to May 2025
Interim Transformation Director at National Windscreens in July 2024 to October 2024
Transition Lead at JLL in October 2023 to June 2024
Transformation Lead at JLR in May 2023 to July 2023
Interim Head of Field Operations at Autoglass® in June 2022 to May 2023
Interim Programme Delivery Director at BSI in February 2021 to June 2022
Interim CX Transformation Advisor at Bromford in January 2020 to September 2020
Interim Customer Experience/Operations Manager at Mitie in August 2019 to January 2020
Interim Transformation Director at SIG in April 2019 to July 2019
Interim Operations/Programme Manager at ALD Automotive in May 2018 to April 2019
Interim Senior Customer Service Manager at ALD Automotive in December 2017 to May 2018
Interim Programme Director at DX (Group) plc in May 2017 to December 2017
Interim Programme Director at Daisy Group in November 2016 to March 2017
Interim Programme Manager at EE in November 2015 to November 2016
Interim Head of UK Operations at Clarks in October 2012 to August 2015
Interim Operations/Programme Manager at npower in May 2012 to September 2012
Interim Programme Director at Vodafone in January 2011 to May 2012
Interim Operations Manager at Vodafone in May 2010 to March 2011
Interim Programme Manager at Siemens in February 2008 to May 2010
Interim Operations Manager at Siemens in August 2007 to February 2008
Interim Operations Manager at Siemens in October 2006 to May 2007
Interim Operations Manager at Siemens in January 2006 to October 2006
Interim Senior Project Manager at Siemens in July 2005 to January 2006
Interim Operations Director at Siemens in March 2005 to July 2005
Interim Project Manager at BBC World Service in April 2004 to March 2005
Operations Manager at O2 (Telefónica UK) in October 2003 to April 2004
Operations Director at Capita in April 2002 to October 2003
Operations Director at NTL in February 2000 to December 2001
Commercial Manager at PC World Business in September 1998 to February 2000
Commercial Manager at Network Concepts in January 1998 to September 1998
Operations Manager at Nationwide Cellular Fit in January 1997 to January 1998
Operations Manager at RAC in October 1991 to January 1997
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Global Project Management
Multi channel support
Customer Relationship Management (CRM)
Service Delivery Optimisation
Process Improvement Projects
Transformational Leadership
Customer Service Operations
Client Relations
Transition Management
Performance Improvement
Trusting Relationships
Contact Center Operations
Regulatory Requirements
Customer Contact
Continuous Improvement
Contact Center Management
Culture Change
Customer Service Management
Employee Relations
Interpersonal Skills
Service Desk
Complaint Management
Teamwork
Communication
Business Strategy
Business Decision Making
Program Management
Outsourcing
Service Delivery
Project Delivery
SLA
Business Transformation
Change Management
Stakeholder Management
Customer Relations
Call Center
Team Management
Operations Management
Contact Centre
Business Analysis
Management
Sla
IT Operations
Contact Centers
Professional Services
CRM
Performance Management
Process Improvement
Service Management
ITIL
Resource Management
IT Service Management
Call Centers
Telecommunications
Customer Service
Employee Engagement
IT Outsourcing
Budgets
Business Case
Strategy
Entrepreneurship
Business Process
Project Management
Customer Experience
Governance
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Project Planning
Offshoring
Team Leadership
Business Process Improvement
Team Building
Contract Negotiation
PRINCE2
IT Strategy
PMO
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Discover more about Plant PlanWhat is Chris Davis email address?
Email Chris Davis at [email protected] and [email protected]. This email is the most updated Chris Davis email found in 2026.
How to contact Chris Davis?
To contact Chris Davis send an email to [email protected] or [email protected].
What company does Chris Davis work for?
Chris Davis works for Plant Plan
What is Chris Davis's role at Plant Plan?
Chris Davis is Operations Director
What is Chris Davis's Phone Number?
Chris Davis's phone +44 ** **** *423
What industry does Chris Davis work in?
Chris Davis works in the Building Construction industry.
Chris Davis Email Addresses
Chris Davis Phone Numbers
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