Chelsey Springer
Technical Process Manager, Innovation Lead at Capital One | Tulsa Metropolitan Area
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Chelsey Springer is a results-focused Operational Strategist currently serving as a Technical Process Manager and Innovation Lead at Capital One, where she leverages over 11 years of experience in FinTech and IT digital experiences. In her role, Chelsey has been instrumental in driving the organization’s commitment to innovation and customer-centric solutions. She has successfully collaborated with enterprise stakeholders and cross-functional teams to implement cutting-edge features and products that enhance user experiences while ensuring robust risk resilience. Her expertise in Process Management (BPM) and Continuous Improvement has been pivotal in launching 20 new products and optimizing over 40 automated processes, significantly improving operational efficiency.
Chelsey's dynamic leadership style is characterized by her passion for problem-solving and her dedication to optimizing business practices. She employs Agile methodologies and a Test Driven Development approach to ensure that projects are not only completed on time but also meet the highest standards of quality and customer satisfaction. Her role involves continuous consultation on product features, where she utilizes her skills in Risk Assessment and Change Management to navigate the complexities of digital product development.
With a strong focus on customer success, Chelsey is committed to delivering exceptional results that align with Capital One’s strategic objectives. Her technological proficiency and data transformation capabilities enable her to drive impactful initiatives that enhance the overall customer journey. As an advocate for innovation, Chelsey Springer continues to shape the future of digital experiences at Capital One, making her a key player in the FinTech landscape.
Technical Process Manager, Innovation Lead at Capital One in July 2022 to Present
Digital Transformation Success Manager at Capital One in June 2021 to June 2022
Technical Project Manager at Capital One in March 2020 to June 2021
Project Strategist, National Marketing Operations at goba Sports Group in March 2017 to March 2020
Digital Experience Manager, IT Development at The CORE Team USA Mortgage - Branch NMLS # 1822579 in February 2015 to September 2017
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Mitigation Strategies
Project Governance
End-to-End Project Management
Stakeholder Management
Problem Solving
End to End Delivery
Process Management
Process Improvement Tools
Process Engineering
Customer Satisfaction
Continuous Improvement
Digital Transformation
Lean Process Improvement
Test Driven Development
Risk Assessment
Customer Experience
IT Transformation
Process Automation
Process Improvement
Change Management
Project Plans
Project Management
Strategic Influence
Digital Strategy
User Experience Testing
Digital Product Development
Agile Methodologies
Business Case Preparation
Associate Training
Reporting Metrics
Management Consulting
Storytelling
Contact Center Technology
Data Management
Manage client expectations
Strategic Roadmaps
Microsoft Excel
Team Management
Customer Relationship Management (CRM)
Workday
Product Launch
Innovation Management
Risk Analysis
Robotic Process Automation (RPA)
Process Optimization
Strategic Leadership
Business Relationship Management
Technological Proficiency
Renewable Energy
Business Intelligence
Customer Service
Social Media Marketing
Skilled Multi-tasker
Communication
Client Rapport
Group Dynamics
Charismatic Leadership
Environmental Science
Marketing Strategy
Email Marketing
Digital Marketing
Product Marketing
Analytical Skills
Marketing Management
Mobile Marketing
Content Marketing
Multi-channel Marketing
Digital Communication
Market Research
Design Research
Digital Asset Management
Organizational Performance
Economic Research
Business Process
Marketing
Data Analysis
Statistical Data Analysis
Data Migration
Data Analytics
Automation
Data Visualization
Data Transformation
Microservices
Product Development
Conversation Design
Technical Leadership
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Discover more about Capital OneWhat is Chelsey Springer email address?
Email Chelsey Springer at [email protected]. This email is the most updated Chelsey Springer email found in 2026.
What is Chelsey Springer phone number?
Chelsey Springer phone number is +16513459967.
How to contact Chelsey Springer?
To contact Chelsey Springer send an email to [email protected]. If you want to call Chelsey Springer try calling on +16513459967. (updated on October 30, 2024)
What company does Chelsey Springer work for?
Chelsey Springer works for Capital One
What is Chelsey Springer's role at Capital One?
Chelsey Springer is Technical Process Manager, Innovation Lead
What industry does Chelsey Springer work in?
Chelsey Springer works in the Financial Services industry.
Chelsey Springer Email Addresses
Chelsey Springer Phone Numbers
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