Charlie Newark-French
Chief Executive Officer at Cascade | New York, New York, United States
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As the Chief Executive Officer of SharpenCX, Charlie Newark-French is at the forefront of revolutionizing the contact center landscape. With a wealth of experience in enterprise software, particularly in Artificial Intelligence, Charlie is dedicated to creating a contact center experience that prioritizes both customer satisfaction and agent empowerment. Under his leadership, SharpenCX is not just building a platform; it is crafting the Contact Center of Tomorrow, where technology and human interaction seamlessly blend to deliver exceptional outcomes.
Charlie's expertise in SaaS and on-premise software solutions enables him to guide SharpenCX in developing innovative tools that enhance performance and productivity. His strategic vision focuses on leveraging cutting-edge technology to streamline operations, improve customer engagement, and drive business growth. By fostering a customer-centric culture, Charlie ensures that SharpenCX remains responsive to the evolving needs of large and medium enterprises, positioning the company as a trusted partner in their journey toward operational excellence.
Key projects under Charlie's direction include the integration of advanced AI capabilities into the SharpenCX platform, which empowers agents with real-time insights and automates routine tasks, allowing them to focus on delivering personalized service. His strong background in management consulting and corporate development equips him with the skills necessary to navigate competitive landscapes, ensuring that SharpenCX not only meets but exceeds market expectations. With a commitment to cross-functional team leadership and strategic business planning, Charlie Newark-French is driving SharpenCX toward a future where contact centers are not just functional but truly loved by all stakeholders involved.
Chief Executive Officer at Cascade in January 2025 to Present
Chief Executive Officer at SharpenCX in January 2023 to January 2024
Chief Executive Officer at Hyperscience in January 2022 to January 2023
Chief Operating Officer at Hyperscience in January 2019 to January 2022
Partner, Venture Capital Investing at Fusion Global Capital in January 2017 to January 2019
Senior Vice President Business Development at Fuze in January 2015 to January 2017
President at Fuze, Inc. in January 2014 to January 2016
Vice President, Venture Capital Investing at Fusion Global Capital in January 2012 to January 2015
Strategy Manager Mergers & Acquisitions at Vodafone in January 2009 to January 2010
Business Analyst at McKinsey & Company in January 2007 to January 2009
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Organizational Development
Data Analysis
Engineering
Leadership
Artificial Intelligence (AI)
Enterprise Software
Strategy
Start-ups
Mergers & Acquisitions
SaaS
Mobile Internet
Venture Capital
Financial Modeling
Market Entry
Management Consulting
Corporate Development
Business Strategy
Entrepreneurship
Product Management
Cross-functional Team Leadership
Corporate Finance
Private Equity
Competitive Analysis
Business Development
Analytics
Strategic Partnerships
Business Planning
Due Diligence
Valuation
Financial Analysis
Mobile Technology
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Discover more about CascadeWhat is Charlie Newark-French email address?
Email Charlie Newark-French at [email protected] and [email protected]. This email is the most updated Charlie Newark-French email found in 2026.
What is Charlie Newark-French phone number?
Charlie Newark-French phone number is +18573189022 and +16175880970.
How to contact Charlie Newark-French?
To contact Charlie Newark-French send an email to [email protected] or [email protected]. If you want to call Charlie Newark-French try calling on +18573189022 and +16175880970. (updated on October 30, 2024)
What company does Charlie Newark-French work for?
Charlie Newark-French works for Cascade
What is Charlie Newark-French's role at Cascade?
Charlie Newark-French is Chief Executive Officer
What industry does Charlie Newark-French work in?
Charlie Newark-French works in the Software Development industry.
Charlie Newark-French Email Addresses
Charlie Newark-French Phone Numbers
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