Charles Higgins
Founding Director at YapCRM Limited | Newcastle-Under-Lyme, England, United Kingdom
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Charles Higgins is a seasoned entrepreneur and the Founding Director of YapCRM Limited, where he leverages over 12 years of extensive experience in developing, deploying, and supporting Customer Relationship Management (CRM) solutions tailored for diverse industries. His journey in the tech landscape began with a keen focus on the media and seminar events sector, where he identified a significant gap in effective CRM systems. Under his leadership, YapCRM has transformed from a nascent idea into a thriving enterprise, successfully scaling revenue from zero to six figures within a remarkably short period.
At YapCRM, Charles has played a pivotal role in all facets of the business, from software development to client relations, sales, and business administration. His hands-on approach has been instrumental in deploying over 300 CRM systems across three server locations, ensuring seamless integration and user satisfaction. His expertise in MySQL and Dreamweaver has enabled him to create robust, user-friendly platforms that enhance client engagement and streamline event management processes.
Charles is not only adept at software implementation but also excels in relationship development and project management. His interpersonal skills have fostered strong partnerships with clients, allowing him to understand their unique needs and deliver tailored solutions. As a visionary leader, he continues to drive innovation at YapCRM, focusing on enhancing project delivery and pre-sales strategies to ensure the company remains at the forefront of the CRM industry. With a passion for empowering businesses through technology, Charles Higgins exemplifies the dynamic spirit of entrepreneurship in the ever-evolving landscape of customer relationship management.
Founding Director at YapCRM Limited in September 2008 to Present
CRM Product Manager at UTV Media in July 2006 to September 2008
Project Manager at UTV Media in November 2005 to September 2008
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Technical Support
Operational Analysis
IT Project Management
Service Improvement
Service Delivery
Service Implementation
Customer Satisfaction
Digital Strategy
Director level
Support Management
Software as a Service (SaaS)
Resolving Issues
Customer Success
Requirements Gathering
Technical Project Management
End to End Delivery
Business Analysis
System Development
Business Applications
Stakeholder Management
Business Requirements
IT Projects
Project Coordination
Entrepreneurship
Business
Cloud Applications
Sales Leadership
Interpersonal Skills
Software Implementation
Implementation Services
Relationship Development
B2B Software
CRM
MySQL
JavaScript
Dreamweaver
Event Management
Business Development
Training
Sales
Management
Project Management
Project Delivery
Pre-sales
Solution Architecture
Customer Relationship Management (CRM)
CRM Integration
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Discover more about YapCRM LimitedWhat is Charles Higgins email address?
Email Charles Higgins at [email protected]. This email is the most updated Charles Higgins email found in 2026.
How to contact Charles Higgins?
To contact Charles Higgins send an email to [email protected]. (updated on October 29, 2024)
What company does Charles Higgins work for?
Charles Higgins works for YapCRM Limited
What is Charles Higgins's role at YapCRM Limited?
Charles Higgins is Founding Director
What is Charles Higgins's Phone Number?
Charles Higgins's phone +44 ** **** *345
What industry does Charles Higgins work in?
Charles Higgins works in the Software Development industry.
Charles Higgins Email Addresses
Charles Higgins Phone Numbers
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