Charlene Raterman
Director, Partner Onboarding at bolttech | Cincinnati, Ohio, United States
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Charlene Raterman is a seasoned IT leader with nearly 25 years of experience in the Insurance and Retail industries, currently serving as the Enterprise Program Director at OneShield. In this pivotal role, she is at the forefront of executing a comprehensive commercial insurance platform for a Fortune 500 client, leveraging cloud-based solutions to transform traditional insurance processes. Charlene's expertise in the Scaled Agile Framework and IT-enabled business transformation allows her to implement prebuilt insurance processes and reusable workflows that are essential for her client's digital transformation journey.
Charlene's strategic insights are instrumental in enhancing service delivery and operational efficiencies, making her a trusted business advisor to C-Suite executives. She maintains frequent direct interactions with a diverse range of client stakeholders, including business and IT leaders, ensuring that their needs are met while driving alignment with system integrator partners. Her proficiency in resource and vendor management, coupled with her skills in risk management and Lean Six Sigma methodologies, enables her to optimize project outcomes and foster a culture of continuous improvement.
Key projects under her leadership not only focus on delivering immediate client value but also emphasize long-term sustainability and scalability. By championing business process improvement initiatives, Charlene is dedicated to helping organizations navigate the complexities of digital transformation, ultimately positioning them for success in an increasingly competitive landscape. Her commitment to excellence and her ability to forge strong relationships within the industry underscore her reputation as a transformative leader in the IT space.
Director, Partner Onboarding at bolttech in September 2024 to Present
Enterprise Program Director at OneShield in February 2023 to June 2024
Vice President, Delivery at Majesco in June 2021 to January 2023
Merchandising Technology & Digital: Strategic Program Manager/Agile Coach at Kroger Technology in January 2020 to June 2021
Enterprise Program Management Office: Program Manager/RTE/Agile Coach at Kroger Technology in March 2019 to January 2020
Director Sr. Consultant, Program Mgmt at Nationwide Insurance in February 2016 to March 2019
IT Sr Process Engineer Lean Six Sigma Black Belt at Nationwide Insurance in October 2013 to February 2016
IT Project/Program/Portfolio Manager and Scrum Master at Nationwide Insurance in January 1999 to October 2013
Production Director at Schottenstein Stores Corporation in May 1997 to January 1999
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Strategic Leadership
Contract Management
Employee Engagement
Collaboration Tools
Change Communications
Client Relations
Software as a Service (SaaS)
Cross-functional Team Leadership
Technology Integration
Strategic Partnerships
Customer Relationship Management (CRM)
Executive Leadership
Scaled Agile Framework
IT Service Management
IT Enabled Business Transformation
Objectives and Key Results (OKRs)
IT Service Delivery
Contract Negotiation
Resource Management
Executive Management
Program Management
Vendor Management
Executive Presentation Skills
Trusted Business Advisor
Strategic Planning
Risk Management
risk mitigation planning
Lean Six Sigma
Agile Methodologies
Agile Project Management
Software Development Life Cycle (SDLC)
Requirements Analysis
IT Strategy
Business Process Improvement
Project Management
Value Stream Mapping
Portfolio Management
Business Analysis
Process Improvement
SDLC
Agile Delivery Management
Program Delivery Management
Variable Capacity Management
Six Sigma Black Belt
Scrum Master
Leadership
High Performing Team Building
Business Development
Planning Budgeting & Forecasting
Lean Process Improvement
Operations Management
P&L Management
Strategy Execution
DevOps
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Discover more about bolttechWhat is Charlene Raterman email address?
Email Charlene Raterman at [email protected]. This email is the most updated Charlene Raterman email found in 2026.
What is Charlene Raterman phone number?
Charlene Raterman phone number is +16145936144.
How to contact Charlene Raterman?
To contact Charlene Raterman send an email to [email protected]. If you want to call Charlene Raterman try calling on +16145936144. (updated on October 30, 2024)
What company does Charlene Raterman work for?
Charlene Raterman works for bolttech
What is Charlene Raterman's role at bolttech?
Charlene Raterman is Director, Partner Onboarding
What industry does Charlene Raterman work in?
Charlene Raterman works in the Insurance industry.
Charlene Raterman Email Addresses
Charlene Raterman Phone Numbers
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