Cedar Coleman
Vice President of Customer Support Operations at ujet.cx | San Marcos, California, United States
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Cedar Coleman currently serves as the Vice President of Customer Support Operations at ujet.cx, where he plays a pivotal role in transforming customer interactions through innovative technology solutions. With over 16 years of leadership experience in SaaS IT Operations, Customer Care, and VoIP Telephony, Cedar has honed his expertise in building high-performing teams that drive customer satisfaction and loyalty. His commitment to fostering a culture of engagement and empowerment among employees has been instrumental in creating a dynamic work environment that prioritizes genuine leadership and professional growth.
At ujet.cx, Cedar leads key initiatives in Customer Success Engineering and Telecommunications, focusing on optimizing cloud-based infrastructure to enhance customer experiences. His strategic vision is complemented by a robust skill set that includes project management, business analysis, and web analytics, enabling him to effectively navigate the complexities of modern customer support landscapes. Cedar's ability to forge strategic partnerships and leverage online marketing strategies has further strengthened the company's position as a leader in the customer interaction space.
Currently, Cedar is spearheading several high-impact projects aimed at revolutionizing how businesses engage with their customers. By implementing cutting-edge technologies and best practices in call center operations, he is dedicated to driving operational excellence and delivering measurable results. His passion for growing leaders within his teams not only enhances individual performance but also cultivates a collaborative environment that fosters innovation. As Cedar continues to push the boundaries of customer support operations, his insights and leadership are shaping the future of customer experience in the SaaS industry.
Vice President of Customer Support Operations at ujet.cx in June 2023 to Present
Senior Director of Telecommunications at ujet.cx in March 2022 to June 2023
Director of Carrier Operations and Technical Product Management at GoDaddy in November 2016 to March 2022
Director - Customer Care and Operations at FreedomVoice in September 2014 to April 2019
Director of Professional Hosting Services - Customer Care at GoDaddy in June 2013 to June 2014
Senior Director of Hosting Operations at GoDaddy in January 2012 to May 2013
Senior Director of Product Operations at GoDaddy in October 2010 to January 2012
Director of Hosting Support - Customer Care at GoDaddy in June 2009 to October 2010
Director of Inbound Customer Care Operations at GoDaddy in January 2008 to June 2009
Outbound Customer Care Floor Manager at GoDaddy in July 2007 to December 2007
Sales and Support Floor Manager at GoDaddy in July 2006 to July 2007
Sales and Support Supervisor at GoDaddy.com in March 2005 to January 2006
Mortgage Loan Specialist at Wells Fargo Home Mortgage in June 2004 to March 2005
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Call Centers
Management
CRM
Customer Retention
Customer Experience
E-commerce
Sales
Leadership
Customer Service
Marketing
Web Hosting
Call Center
Leadership Development
Product Management
Coaching
Team Building
Online Advertising
Cross-functional Team Leadership
Team Leadership
Recruiting
Social Media
Business Development
Project Management
Cloud Computing
Process Improvement
Vendor Management
SaaS
Selling Skills
Training
Lead Generation
Salesforce.com
Customer Satisfaction
Strategic Partnerships
Start-ups
Strategy
Online Marketing
Competitive Analysis
Business Analysis
Account Management
Selling
Product Marketing
Web Analytics
Analytics
Team Management
Change Management
ITIL
Sales Management
Sales Management Coaching
Sales Operations
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What is Cedar Coleman email address?
Email Cedar Coleman at [email protected] and [email protected]. This email is the most updated Cedar Coleman email found in 2026.
What is Cedar Coleman phone number?
Cedar Coleman phone number is +16027057629 and +18015120055.
How to contact Cedar Coleman?
To contact Cedar Coleman send an email to [email protected] or [email protected]. If you want to call Cedar Coleman try calling on +16027057629 and +18015120055. (updated on October 30, 2024)
What is Cedar Coleman net worth?
Cedar Coleman has an estimated net worth of $375,000 to $499,999
What company does Cedar Coleman work for?
Cedar Coleman works for ujet.cx
What is Cedar Coleman's role at ujet.cx?
Cedar Coleman is Vice President of Customer Support Operations
What industry does Cedar Coleman work in?
Cedar Coleman works in the Telecommunications industry.
Cedar Coleman Email Addresses
Cedar Coleman Phone Numbers
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