Callie Hern
Product Owner Specialist, Reservation Technology at Delta Air Lines | Atlanta, Georgia, United States
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Callie Hern serves as a Product Owner Specialist in Reservation Technology at Delta Air Lines, where she plays a pivotal role in enhancing customer experience through innovative digital solutions. With a robust background in Agile methodologies, Callie excels in translating complex user needs into actionable user stories and acceptance criteria, ensuring that development teams deliver high-quality products that resonate with customers. Her expertise in business process flow definition and user acceptance testing allows her to streamline operations and improve overall efficiency within the reservation systems.
Currently, Callie is spearheading key projects that focus on integrating advanced analytics and data visualization techniques to better understand customer behavior and preferences. This data-driven approach not only informs product development but also drives digital transformation initiatives across the organization. By leveraging her skills in platform integration and business process improvement, she collaborates closely with cross-functional teams to enhance the functionality and reliability of Delta's customer voice channels.
In addition to her technical acumen, Callie is adept at end-user training and communication, ensuring that stakeholders are well-equipped to utilize new systems effectively. Her strong foundation in economics and computer science from the University of Virginia enriches her analytical capabilities, enabling her to navigate the complexities of third-party risk management and enterprise risk management with confidence. As Delta Air Lines continues to innovate in the travel industry, Callie Hern remains a key contributor, driving initiatives that align with the company’s commitment to providing exceptional customer service and operational excellence.
Product Owner Specialist, Reservation Technology at Delta Air Lines in July 2022 to Present
Senior Consultant at Deloitte in August 2020 to July 2022
Analytics Consultant at Deloitte in July 2018 to August 2020
Data Analyst Intern at Deloitte in March 2017 to August 2017
Sales Associate, Swim Department at Cassels Sports & Awards in May 2015 to December 2016
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Tableau
Agile Project Management
Agile Testing
Project Management
Analytics
Data Visualization
Microsoft Office
Digital Transformation
Platform Integration
SQL
Data Analytics
Leadership
Cross-functional Team Leadership
Control Framework
Customer Service
Sales
Microsoft PowerPoint
Microsoft Excel
Business Process Improvement
Client Presentation
Client Demo
End User Training
User Acceptance Testing
Scenario Based Testing
User Stories
Acceptance Criteria
Third Party Risk Management (TPRM)
Enterprise Risk Management
Process Improvement
Management
English
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Discover more about Delta Air LinesWhat is Callie Hern email address?
Email Callie Hern at [email protected]. This email is the most updated Callie Hern email found in 2026.
How to contact Callie Hern?
To contact Callie Hern send an email to [email protected]. (updated on October 29, 2024)
What company does Callie Hern work for?
Callie Hern works for Delta Air Lines
What is Callie Hern's role at Delta Air Lines?
Callie Hern is Product Owner Specialist, Reservation Technology
What is Callie Hern's Phone Number?
Callie Hern's phone (404) ***-*186
What industry does Callie Hern work in?
Callie Hern works in the Entertainment Providers industry.
Callie Hern Email Addresses
Callie Hern Phone Numbers
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