Caleb Burgos

Q: What is Caleb Burgos email address?

Email Caleb Burgos at caleb@cobblerconcierge.com. This email is the most updated Caleb Burgos email found in 2026.

Q: How to contact Caleb Burgos?

To contact Caleb Burgos send an email to caleb@cobblerconcierge.com. If you want to call Caleb Burgos try calling on +12035076907.

Director of Customer Experience at Cobbler Concierge | New York, New York, United States

About Caleb Burgos

Caleb Burgos currently serves as the Director of Customer Experience at Cobbler Concierge, where he leverages his extensive background in customer relations within the apparel and fashion industry to enhance client satisfaction and loyalty. With a keen focus on managing the Net Promoter Score (NPS), Caleb ensures that customer feedback is not only collected but also acted upon, fostering a culture of continuous improvement. His strategic oversight of the customer service outreach process has led to the development of innovative contact methods and touchpoints, elevating the overall customer journey and ensuring that each interaction leaves a lasting impression.

In addition to refining customer service protocols, Caleb is instrumental in managing Cobbler Concierge’s social media presence and promotional events. His efforts in these areas have significantly increased customer traffic and engagement, showcasing the brand’s commitment to exceptional service. By analyzing customer interactions through platforms like Zopim, he identifies trends and areas for improvement, allowing the company to stay ahead of customer expectations.

Caleb’s expertise in leadership, visual merchandising, and time management complements his role, enabling him to lead a team dedicated to providing outstanding customer service. His proficiency in Microsoft Word and call center operations further enhances his ability to streamline processes and improve customer satisfaction. With a passion for creating memorable customer experiences, Caleb Burgos continues to drive the success of Cobbler Concierge, ensuring that every client feels valued and appreciated.

Caleb Burgos Work