Caffrey David
Manager, Customer Success at Citrix | Ireland
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Caffrey David is a seasoned Manager at Citrix, where he leverages over 20 years of extensive experience in Customer Success and Operations Management to drive exceptional outcomes for Citrix Cloud customers and partners. In his current role, Caffrey leads a dynamic team of Customer Success Managers (CSMs), focusing on enhancing customer engagement and satisfaction through tailored support and strategic guidance. His expertise in Business Development and Sales enables him to identify and capitalize on opportunities that foster long-term relationships and promote customer loyalty.
Caffrey is instrumental in overseeing key projects that streamline customer onboarding processes, ensuring that new clients experience a seamless transition to Citrix Cloud solutions. His commitment to Staff Performance and Development is evident in his mentorship approach, which empowers CSMs to excel in their roles and deliver outstanding service. By implementing robust training programs and performance metrics, Caffrey enhances team capabilities, driving continuous improvement in customer interactions.
In addition to his leadership in Customer Success, Caffrey's background in Supply Chain and Project Management equips him with a unique perspective on operational efficiencies. He utilizes his skills in Forecasting and ERP systems to optimize resource allocation and streamline business processes, ultimately contributing to Citrix's mission of delivering innovative enterprise software solutions. With a proven track record of leading both local and global teams, Caffrey David exemplifies the strategic vision and operational acumen necessary to navigate the complexities of the technology landscape, ensuring that Citrix remains a trusted partner for its customers.
Manager, Customer Success at Citrix in December 2020 to Present
Principal Customer Success Manager at Citrix in October 2018 to December 2020
Customer Relationship Program Manager at Oracle in February 2012 to September 2018
Customer Program / Account Manager at Benchmark Electronics in January 2001 to January 2011
Project Manager at Lucent Technologies in March 2000 to January 2001
Technical Supervisor at Stratus Computer in May 1997 to March 2000
Customer Support Engineer at Stratus Computer in May 1996 to May 1997
Systems Test Technician at Stratus Computer in January 1990 to May 1996
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Product Adoption
Software as a Service (SaaS)
Leadership
Customer Success
Coaching
Renewals
Account Management
Project Management
Operations Management
Program Management
Business Development
New Business Development
Supply Chain
Customer Service
Customer Experience
Six Sigma
CRM
Management
Process Improvement
Forecasting
Strategy
Integration
ERP
Cross-functional Team Leadership
Enterprise Software
Team Leadership
Cloud Computing
Supply Chain Management
Solution Selling
Change Management
Customer Relationship Management (CRM)
Business Process Improvement
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Discover more about CitrixWhat is Caffrey David email address?
Email Caffrey David at [email protected]. This email is the most updated Caffrey David email found in 2026.
How to contact Caffrey David?
To contact Caffrey David send an email to [email protected]. (updated on September 13, 2024)
What company does Caffrey David work for?
Caffrey David works for Citrix
What is Caffrey David's role at Citrix?
Caffrey David is Manager, Customer Success
What is Caffrey David's Phone Number?
Caffrey David's phone (**) *** *** 119
What industry does Caffrey David work in?
Caffrey David works in the It Services And It Consulting industry.
Caffrey David Email Addresses
Caffrey David Phone Numbers
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