Brian Simpson
Principal Consultant at Promontory CX | Commack, New York, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Brian Simpson serves as a Principal Consultant at Promontory CX, where he leverages over 20 years of strategic management consulting experience to empower organizations in understanding and enhancing their customer experience. His role is pivotal in guiding executive clients through complex challenges in customer experience, organizational design, and process improvement. Brian's expertise spans diverse industries, allowing him to tailor solutions that drive operational excellence and foster sustained engagement among both customers and employees.
At Promontory CX, Brian is currently leading several key projects that focus on integrating Voice of the Customer (VoC) methodologies into organizational frameworks. By employing tools such as Net Promoter Score (NPS) and experience design principles, he helps clients capture and analyze customer feedback, translating insights into actionable strategies that enhance service delivery and customer satisfaction. His proficiency in Six Sigma and change management further supports organizations in streamlining processes and implementing effective business transformations.
Brian's strategic vision and analytical skills make him a trusted advisor for organizations looking to refine their business strategies and improve overall performance. He is passionate about training and empowering teams, ensuring that they are equipped with the necessary tools and knowledge to sustain improvements long after his consulting engagement concludes. Through his collaborative approach and commitment to excellence, Brian Simpson continues to make a significant impact in the field of customer experience and organizational development at Promontory CX.
Principal Consultant at Promontory CX in September 2022 to Present
Senior Director, Patient Experience at PPD in April 2021 to August 2022
Senior Management Consultant at Verint in April 2015 to March 2021
Business Process Consultant at Self-Employed in January 2014 to April 2015
Associate Director, New Business Operations at Warner Music Group in July 2011 to September 2013
Project Manager, PMO & Business Processes at Warner Music Group in February 2008 to July 2011
See more
See less
Qualitative Research
Continuous Process Improvement
Customer Experience Consulting
Customer Experience Analysis
Customer Experience Transformation
Business Strategy
Problem Solving
Strategy
Training
Business Transformation
organization design
Customer Experience Management
User Personas
Voice of the Customer
Net Promoter Score
Process Improvement
User Experience (UX)
Experience Design
Organizational Design
Voice of the Customer Analysis
Customer Journey Mapping
Business Process Improvement
Six Sigma
Program Management
Project Management
Change Management
Supply Chain
Business Process
Management Consulting
Customer Experience
See more
See less
What is Brian Simpson email address?
Email Brian Simpson at [email protected] and [email protected]. This email is the most updated Brian Simpson email found in 2026.
What is Brian Simpson phone number?
Brian Simpson phone number is +12013107578 and +14809455584.
How to contact Brian Simpson?
To contact Brian Simpson send an email to [email protected] or [email protected]. If you want to call Brian Simpson try calling on +12013107578 and +14809455584. (updated on September 13, 2024)
What company does Brian Simpson work for?
Brian Simpson works for Promontory CX
What is Brian Simpson's role at Promontory CX?
Brian Simpson is Principal Consultant
What industry does Brian Simpson work in?
Brian Simpson works in the It Services And It Consulting industry.
Brian Simpson Email Addresses
Brian Simpson Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Brian Simpson
Senior Director Of It Business Operations at Aspen Dental Management Inc
Vice President at Deutsche Bank New York
Senior Account Partner (MuleSoft) at Salesforce
Business Development Manager, Director/Investments, Branch Manager - Stifel at Stifel Financial Corp.
Director, IM US Product Strategy P&OBP at Novartis
Tournament Director at Battle of Omaha
Inside Sales at Lampros Steel/LSI Plate
Firefighter at TVFR
Administrative Director at SPINK COUNTY COALITION
Director of Finance and Budget at Governor's Office of Storm Recovery
Pharmacist at UAB School of Medicine
Director of Marketing at Economics Partners
Valve Design and Development Engineer at Jacobs
Board Certified Behavior Analyst at The COR Behavioral Group
Facilities Team Lead at Topgolf
Patient Services Specialist at Baylor Scott & White Health
Service Manager at Tolin Mechanical Systems
Simulations Designer, Custom Development at Interface
Executive Vice President Sales at The Oak Group and AMS
Manager of Facilities and Operations at University of Miami, Miller School of Medicine
Customer Service at MSS Electronics
Audit Senior Manager at Deloitte
Customer Service Representative at Xerox
Show more
Show less