Brian Shehan

Q: What is Brian Shehan email address?

Email Brian Shehan at bshehan@hanover.com. This email is the most updated Brian Shehan email found in 2026.

Q: How to contact Brian Shehan?

To contact Brian Shehan send an email to bshehan@hanover.com. If you want to call Brian Shehan try calling on +18103430065 and +12017700077.

Operations Manager at The Hanover Insurance Group | Howell, Michigan, United States

About Brian Shehan

Brian Shehan currently serves as Operations Manager at The Hanover Insurance Group, where he plays a pivotal role in overseeing the accuracy and timely support of commercial insurance policies across the Pacific Northwest region. With a strong focus on operational excellence, Brian leverages his expertise in capacity planning and quality management to ensure that service level agreements are consistently met. His passion for process improvements drives him to implement innovative solutions that enhance efficiency and elevate customer satisfaction.

In his role, Brian manages a dedicated team of 12 rating specialists located in Michigan and California, fostering a collaborative environment that encourages professional growth and development. He utilizes advanced tools such as Excel, Visio, and Access to monitor inventory, quality metrics, and performance indicators, ensuring that his team operates at peak efficiency. Brian's commitment to coaching and staff management not only empowers his team to excel in their roles but also strengthens the strategic partnerships that are vital to the organization’s success.

Brian’s ability to handle multiple projects simultaneously while maintaining a high-volume workload is a testament to his organizational skills and dedication to excellence. His creative approach to problem-solving and his enthusiasm for collaboration across divisions enable him to identify opportunities for business development and process optimization. As he continues to make a significant impact at The Hanover Insurance Group, Brian remains focused on driving positive change for his team, the company, and its customers.

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