Brian Olsen
Senior Technical Support Manager at BMC Software | Hampstead, North Carolina, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Brian Olsen is a dynamic leader in the technology sector, currently serving as the Director of Engineering Services and Support at Netreo. In this pivotal role, he leverages his extensive expertise in SaaS and managed services to drive strategic initiatives that enhance customer success and satisfaction. With a strong focus on aligning organizational objectives, Brian oversees diverse teams that are dedicated to improving productivity and fostering customer loyalty. His analytical mindset and results-driven approach have been instrumental in achieving a remarkable 10% increase in overall customer satisfaction scores, while consistently maintaining an impressive average rating of 98%.
Brian's proficiency in technical systems and applications, combined with his strong business acumen, allows him to navigate the complexities of customer relationship management (CRM) effectively. He is adept at identifying opportunities for growth and implementing strategies that not only meet but exceed client expectations. His leadership style emphasizes collaboration and empowerment, enabling his teams to thrive in fast-paced environments while prioritizing tasks efficiently.
Key projects under Brian's direction include the development of innovative support frameworks that streamline service delivery and enhance user experience. His commitment to continuous improvement and operational excellence has positioned Netreo as a leader in the industry, reinforcing its mission to provide unparalleled service to clients. As a consultant and strategist, Brian remains at the forefront of networking trends and business development, ensuring that Netreo not only meets current market demands but also anticipates future challenges. His multifaceted skill set and dedication to customer success make him a valuable asset to both his team and the broader organization.
Senior Technical Support Manager at BMC Software in May 2024 to Present
Director Engineering Services and Support at Netreo in April 2016 to May 2024
Customer Success Manager at ePlus inc. in October 2015 to April 2016
Owner, Independant Broker at TB Olsen inc / Home in the Springs Real Estate in August 2009 to October 2015
Project Assistant at Federal Constructors in January 2014 to January 2014
Project Assistant at Federal Constructors in January 2014 to January 2014
Broker Associate/ Director of Business Development at Merit Co in December 2009 to November 2013
VP Professional Services at Tevora Managed Services in April 2009 to December 2009
Account Manager at Netreo in August 2007 to December 2008
Director, Managed Services at PBM IT Solutions in October 2002 to May 2007
Director Managed Services at Pacific Blue Micro/Cisco Partner in January 2002 to January 2007
Director Managed Services at IKON in January 1998 to January 2002
See more
See less
Support Management
Customer Support
Technical Support
Enterprise Software
Management
Real Estate
Sales
SaaS
Leadership
CRM
Business Development
Short Sales
Security
Listings
Data Center
Solution Selling
Managed Services
Account Management
Resellers
Networking
Residential Homes
Direct Sales
Professional Services
Strategic Planning
Consulting
Cloud Computing
Budgets
Troubleshooting
Negotiation
Salesforce.com
Selling
Customer Relationship Management (CRM)
Teamwork
Project Management
Sales & Marketing
Strategy
See more
See less
Discover more about BMC SoftwareWhat is Brian Olsen email address?
Email Brian Olsen at [email protected] and [email protected]. This email is the most updated Brian Olsen email found in 2026.
What is Brian Olsen phone number?
Brian Olsen phone number is +17192874089 and +17143359798.
How to contact Brian Olsen?
To contact Brian Olsen send an email to [email protected] or [email protected]. If you want to call Brian Olsen try calling on +17192874089 and +17143359798.
What is Brian Olsen net worth?
Brian Olsen has an estimated net worth of $75,000 to $99,999
What company does Brian Olsen work for?
Brian Olsen works for BMC Software
What is Brian Olsen's role at BMC Software?
Brian Olsen is Senior Technical Support Manager
What industry does Brian Olsen work in?
Brian Olsen works in the Software Development industry.
Brian Olsen Email Addresses
Brian Olsen Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Brian Olsen
Agency Owner at Allstate
Vice President Of Strategic Marketing at Professional Actress
manager at PAGE
Integrated Communications Manager at Lockheed Martin
Branch Manager, NMLS# 21548 at Guild Mortgage
President at Lightbox OOH Video Network
Realtor at Coldwell Banker Hickok & Boardman Realty
Account Manager/Senior Recruiter, Specialty Services Division at Frankel Staffing Partners
Professor at Clemson University
Associate Technical Advisor at Tsunami Tsolutions
Sr. Captain at Anadarko Petroleum
Technical Trainer Industrial Automation at RS Americas
Freight Planner - Freight Mobility & Safety Branch at Colorado Department of Transportation
Associate Director, Pharmacy Service Experience and Operations at Humana
Global Privacy Manager at Snowflake
Author at Practising Law Institute (PLI)
Retired at Hildene, The Lincoln Family Home
Owner/Technical Director/Production Manager at Hold Fast Production Management
Account Manager at Lincoln Electric Automation
Fellow Design Engineer at Boston Scientific
Partner at Silicon Valley Social Venture Fund - SV2
Lead Engineer at RadiSys Corporation
Head of Strategic Partnerships at Manageroo | L&D For All
Show more
Show less