Brian Goodrow
Director of Customer Support at Analyst1 | Portland, Oregon Metropolitan Area
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As the Director of Customer Support at Analyst1, Brian Goodrow plays a pivotal role in shaping the company's customer engagement strategy and operational excellence. With a rich background that spans both billion-dollar enterprises and dynamic startups, Brian brings a unique blend of expertise in support, cybersecurity, product development, and project management. His current focus is on building robust support tools and processes that will enable Analyst1 to double its customer base within the next year. This ambitious goal is underpinned by leveraging Analyst1's extensive connections within federal government cybersecurity, which positions the company to establish significant commercial footholds across various sectors, including energy, finance, and medical research.
Brian's collaborative approach is evident as he works closely with cross-functional teams, including product development and sales, to ensure that customer feedback is seamlessly integrated into product enhancements and service offerings. His technical prowess in areas such as network engineering, security, and health information systems allows him to troubleshoot complex issues effectively, ensuring that customers receive timely and effective support. Additionally, his experience with databases and scripting languages like C# and JavaScript enhances his ability to develop innovative solutions that streamline operations and improve customer satisfaction.
Brian's leadership philosophy is grounded in the belief that humor and humility are essential in fostering a positive work environment. By never taking himself too seriously, he cultivates a culture of openness and creativity, empowering his team to go above and beyond in delivering exceptional customer experiences. As Analyst1 continues to grow and evolve, Brian's strategic vision and hands-on approach will be instrumental in driving the company's success in the competitive landscape of cybersecurity and customer support.
Director of Customer Support at Analyst1 in March 2023 to Present
Customer Success Engineer at Analyst1 in December 2022 to March 2023
Technical System Analyst at Northwest Energy Efficiency Alliance (NEEA) in September 2020 to October 2022
Director Of Business Development at RNDR Esports in July 2019 to July 2020
Product Owner at Stryker in December 2018 to July 2019
Software Quality Specialist at Stryker in October 2017 to December 2018
Network Support Technician at Stryker in June 2014 to October 2017
Technical Support Representative at Stryker in June 2014 to January 2015
AV/IT Project Manager at PSAV in December 2012 to June 2014
Digital Services Specialist at PSAV in August 2011 to December 2012
ETS III General Technician at PSAV in March 2011 to August 2011
In-Store CIA Agent at Geek Squad in October 2005 to August 2010
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C
Desktop Support
Microsoft Excel
Network Engineering
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ITIL
VBA
C# Scripting
Systems Engineering
Sales Engineering
Health Information Systems
HL7 Standards
DICOM
Software Installation
HL7
JavaScript
Networking
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Discover more about Analyst1What is Brian Goodrow email address?
Email Brian Goodrow at [email protected]. This email is the most updated Brian Goodrow email found in 2026.
What is Brian Goodrow phone number?
Brian Goodrow phone number is +12149188205.
How to contact Brian Goodrow?
To contact Brian Goodrow send an email to [email protected]. If you want to call Brian Goodrow try calling on +12149188205.
What company does Brian Goodrow work for?
Brian Goodrow works for Analyst1
What is Brian Goodrow's role at Analyst1?
Brian Goodrow is Director of Customer Support
What industry does Brian Goodrow work in?
Brian Goodrow works in the Software Development industry.
Brian Goodrow Email Addresses
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