Brian Elsden
Global Client Success Manager at Reed & Mackay | Greater Boston
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Brian Elsden is a seasoned Change Consultant with a robust background in managed travel and technology solutions. Currently operating as an Independent Contractor, he specializes in providing outsourced consulting, project management, and systems integration services to a diverse portfolio of boutique travel companies. His expertise lies in enhancing operational efficiencies through strategic stakeholder engagement and the deployment of innovative digital solutions. By focusing on workstream efficiencies, Brian ensures that his clients not only adopt new technologies but also realize tangible value and return on investment.
One of Brian's key projects involved the successful implementation of SAP Concur Travel & Expense, a transformative initiative aimed at improving customer agility in travel and expense management. This project not only streamlined processes but also reinforced compliance, controlled costs, and supported duty-of-care initiatives. His data-driven approach and commitment to the People, Process, Technology (PPT) framework have allowed him to build agile teams that drive collaborative transformation within organizations.
Brian's skill set is diverse, encompassing areas such as Amadeus, coaching, contact center operations, and M&A due diligence. His proficiency in Microsoft Excel and Word further enhances his ability to analyze data and communicate insights effectively. With a passion for developing partnerships and delivering value to all stakeholders, Brian Elsden continues to be a pivotal force in the travel management industry, adeptly navigating the complexities of change and technology integration to foster sustainable growth.
Global Client Success Manager at Reed & Mackay in February 2023 to October 2024
Change Consultant at Independent Contractor (Project-Based Managed Travel and Technology Solutions) in January 2021 to January 2022
Global Business Manager at ATG (AllStars Travel Group) in January 2018 to January 2021
Director of Operations at Travizon in January 2005 to January 2015
Director of Finance at Travizon in January 2003 to January 2005
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Client Development
Customer Relationship Management (CRM)
Customer Retention
Service Delivery
Cross-functional Team Leadership
Customer Experience Management
Sabre
Amadeus
Coaching
Business Process
Workforce Development
Contact Center Operations
M&A Due Diligence
Acquisition Integration
RFx Process
Stakeholder Engagement
Business Planning
Concur
Microsoft Office
Management
Microsoft Excel
Microsoft Word
Research
PowerPoint
Sales
Leadership
Training
Photoshop
Operations Management
Business Development
Strategy
Contract Negotiation
Project Management
Change Management
Customer Satisfaction
Customer Service
Accounts Payable
Negotiation
Business Strategy
Account Management
Valuation
Marketing Strategy
Team Building
Customer Success
Mergers & Acquisitions (M&A)
Customer Experience Transformation
Corporate Travel Management
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Discover more about Reed & MackayWhat is Brian Elsden email address?
Email Brian Elsden at [email protected] and [email protected]. This email is the most updated Brian Elsden email found in 2026.
What is Brian Elsden phone number?
Brian Elsden phone number is +13397930527 and +17817751113.
How to contact Brian Elsden?
To contact Brian Elsden send an email to [email protected] or [email protected]. If you want to call Brian Elsden try calling on +13397930527 and +17817751113.
What is Brian Elsden net worth?
Brian Elsden has an estimated net worth of $150,000 to $249,999
What company does Brian Elsden work for?
Brian Elsden works for Reed & Mackay
What is Brian Elsden's role at Reed & Mackay?
Brian Elsden is Global Client Success Manager
What industry does Brian Elsden work in?
Brian Elsden works in the Travel Arrangements industry.
Brian Elsden Email Addresses
Brian Elsden Phone Numbers
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