◈ Experienced Product Manager & Product Team Leader on Google (Shopping) Express ◈ -- High impact individual contributor - Built most of the core operations systems from scratch. -- Proven Product Team Leader - of the Google Express Operations Product vision and team. -- Successfully led complex cross-functional teams through very complex problems (i.e. to launch a ground-breaking three-sided marketplace for same day delivery.) Specialities: ◈ Mobile-driven Operations Services - Built and scaled the early GSX Ops team, delivering a great consumer-facing ops experience through mobile apps and tools. ◈ Full-stack owner of "everything after the buy button"​ - Order management, 3rd-p Payments, Store fulfillment, multi-vendor shipping & logistics; all delivered through services, web and apps. ◈ Commerce ecosystems - eCommerce & Omni-channel commerce fulfillment, Merchant Marketplaces and Logistics vendor networks. ◈ Expert Problem-solver and Analyst - Trained in the consulting toolkit at McKinsey, and literally "wrote the book"​ on Excel modeling and quantitative analysis (see below). Something a little different: ◈ How to get a job as a Product Manager:​ http://btre.ws/pm ◈ Published my first book on Writing a Great Resume, and turned it into a free web resource: "Stand Out, Fit In, Get Hired"​ (http://standout-gethired.com) ◈ Launched a Paid Udemy course on End-to-end Excel Modeling Training: "BeyondFormulas: Excel Modeling for any business problem"​. (http://beyondformulas.com) ◈ Aspirational photographer: http://brandontrew.smugmug.com

Senior Product Manager @ From December 2015 to Present (1 month) San Francisco Bay AreaSenior Product Manager - Google Shopping Express @ ◈ PM lead for all GSX operations systems - order mgmt, backend & payment systems, reverse logistics, store operations and shipping operations. ◈ Created the first GSX business model and P&L, proving the business case ◈ Designed, built and rapidly evolved the GSX Shipping Engine, responsible for all courier deliveries ◈ Designed and built the GSX store picking and fulfillment system ◈ Initial GSX Head of Operations - built our operations team from scratch before handing over to an experienced hire. ◈ Privacy product area lead - overseeing all product privacy decisions and approvals within the Shopping product area From February 2012 to Present (3 years 11 months) San Francisco Bay AreaStrategy Associate - Business Operations and Strategy @ Worked within Business Operations (Bizops) on product strategy issues related to: ◈ Local commerce ◈ Privacy ◈ Personalization ◈ Digital publishing ◈ Online commerce From October 2010 to February 2012 (1 year 5 months) Education and Public Administration Consultant @ Advised a South Africa sovereign wealth tribe on developing a rural village of 300,000 people into a 21st century skills and economic hub From January 2008 to December 2009 (2 years) Operations, Sales and Strategy Executive @ Based in the UK, Craft-ED creates activity-based numeracy and literacy curriculum materials aimed at learners aged 4-10. I built, managed and trained a team of 10 dedicated salespeople, and built and implemented a CRM system to manage design to shelf product development. From January 2009 to September 2009 (9 months) Founder and Director - Energy Efficiency Fund and Public Health tech startup @ Founded a social venture capital company with 3 active investors, to start sustainability-focused spin-offs and encourage organic South African entrepreneurship. Responsible for launching the business, building insitutional partnerships and bootstrapping spin-off concepts including: ◈ A public infrastructure energy efficiency fund, ◈ An SMS-based chronic illness management tool for rural clinics ◈ An SMS-based advertising model. From March 2008 to December 2008 (10 months) Johannesburg Area, South AfricaBusiness Analyst @ “Distinctive”-rated analyst. Worked in the Johannesburg and New Jersey offices. Developed content expertise in: ◈ Consumer goods route-to-market ◈ Operations, including distribution and optimization strategies ◈ Salesforce design ◈ National Education strategy. From February 2006 to January 2008 (2 years)

MBA @ University of Oxford - Said Business School From 2009 to 2010 B. Bus. Sci @ University of Cape Town From 2001 to 2004 St Stithians College From 1996 to 2000