Brandon Patton
Director, Incident Response at Salesforce | North Plains, Oregon, United States
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Brandon Patton is a seasoned Principal Engineer specializing in Incident Management at Salesforce, where he leverages over a decade of experience to ensure the continuous availability and resilience of critical services. In his current role, Brandon leads a high-performing team of incident commanders who are instrumental in navigating the complexities of service availability incidents. His leadership is pivotal during high-impact situations, where he orchestrates effective incident response strategies that minimize downtime and facilitate rapid recovery in both AWS and traditional data center environments.
Brandon's expertise extends to developing and executing comprehensive incident response plans, which are crucial for maintaining operational integrity. His proficiency in critical incident response, coupled with advanced skills in root cause analysis and crisis communications, allows him to effectively manage high-stakes scenarios. He is also well-versed in cybersecurity incident management, ensuring that Salesforce not only responds to incidents but also fortifies its defenses against potential threats.
In addition to his technical acumen, Brandon fosters a culture of innovation within his team, encouraging the exploration of new tools and methodologies to enhance incident response capabilities. His familiarity with platforms like Splunk and Microsoft Exchange further enriches his approach to incident management, enabling him to analyze data effectively and drive informed decision-making. As a thought leader in the industry, Brandon is committed to advancing best practices in incident management, making him a vital asset to Salesforce and the broader tech community.
Director, Incident Response at Salesforce in December 2024 to Present
Principal Engineer, Incident Response at Salesforce in August 2022 to December 2024
Lead Engineer, Incident Response at Salesforce in July 2021 to August 2022
Senior Incident Manager, Unified Command at Salesforce in August 2020 to July 2021
Incident Manager, Unified Command at Salesforce in April 2019 to August 2020
Senior Technical Support at Salesforce in February 2018 to March 2019
Technical Support at Salesforce in July 2015 to February 2018
Associate Techforce Analyst at Salesforce in February 2014 to July 2015
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People Development
Critical Incident Response
People Management
Reliability
Amazon Web Services (AWS)
Blackrock 3
Root Cause Analysis
Crisis Communications
Cybersecurity Incident Management
Splunk
Salesforce.com Administration
Salesforce Service Cloud
Salesforce Sales Cloud
Active Directory
Mobile Device Management
Microsoft Exchange
Linux System Administration
Cybersecurity Incident Response
Incident Response
Incident Management
Incident Command
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Discover more about SalesforceWhat is Brandon Patton email address?
Email Brandon Patton at [email protected]. This email is the most updated Brandon Patton email found in 2026.
What is Brandon Patton phone number?
Brandon Patton phone number is +13166171803 and +15038639845.
How to contact Brandon Patton?
To contact Brandon Patton send an email to [email protected]. If you want to call Brandon Patton try calling on +13166171803 and +15038639845. (updated on October 31, 2024)
What is Brandon Patton net worth?
Brandon Patton has an estimated net worth of -$2,499 to $2,499
What company does Brandon Patton work for?
Brandon Patton works for Salesforce
What is Brandon Patton's role at Salesforce?
Brandon Patton is Director, Incident Response
What industry does Brandon Patton work in?
Brandon Patton works in the Software Development industry.
Brandon Patton Email Addresses
Brandon Patton Phone Numbers
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