Brandon Minaya's Email Addresses & Phone Numbers

📖 Summary

Client Success Specialist - Strategic Accounts @ Fathom I helped small businesses and accountants make data-driven decisions. By implementing the Fathom analytics platform and providing ongoing technical support, I helped clients get the most out of their financial data by transforming it into personalized business intelligence dashboards and management reports, tracking the KPIs relevant to their organization. From April 2019 to October 2019 (7 months) Seattle, WashingtonTechnical Communications Consultant @ UW Medicine After departing from my full-time role with the UW Medicine, I stayed on as a consultant in a narrower role at the UW AIMS Center, helping with web security inquiries and documentation surrounding patient tracking registry implementations as well as web analytics. From April 2019 to July 2019 (4 months) Seattle, WAEditorial Production Assistant @ zulily Supported the ed. studio team, making web content consistent with zulily style. From August 2017 to January 2018 (6 months) Seattle, WAVoter Outreach Coordinator @ Eastside Leadership Council Designed processes to engage voters and increase turnout in a special election via data science tools. From June 2017 to November 2017 (6 months) Greater Seattle AreaBusiness Development Specialist @ Applied Training Systems, Inc. Used marketing automation tools to garner new strategic business opportunities for both performance mgmt SaaS platforms, Reviewsnap and Trakstar. From October 2016 to June 2017 (9 months) Seattle, WAProduct Specialist @ Fathom I interfaced with clients to help with platform integrations and oversaw escalated technical support. I also helped provide technical documentation and educational content, ensuring that both our internal team and our clients could leverage Fathom's Financial Analysis tools to their fullest potential. From October 2019 to January 2020 (4 months) Seattle, WAWeb Information Specialist @ UW Medicine I oversaw technical functions for several grant-funded implementation initiatives under UW Psychiatry & Behavioral Sciences. Additionally, I wrote/edited specialized resources for behavioral health integration strategies and managed strategic communications for the UW AIMS Center. From April 2018 to March 2019 (1 year) Seattle, WACommunications Assistant- Office of the C.I.O. @ The University of Arizona Libraries Assisted with strategic communications initiatives under the direction of the C.I.O. From May 2014 to February 2015 (10 months) Tucson, AZIT Support Technician @ The University of Arizona Libraries Supported software, hardware, and networking infrastructure on the main campus and remote sites. From August 2013 to February 2014 (7 months) Tucson, AZEconomics Preceptor @ University of Arizona, Eller College of Management Graded introductory economics assignments and guest-lectured on the topic of the role of government. From August 2014 to December 2014 (5 months) Tucson, AZProduct Support Manager @ Fathom As manager of the US Support Division, I lead and provide performance management of our Customer Success team. In order to keep our efforts running smoothly, I also;· Create/update technical product resources and training content · Act as liaison to our engineering team, providing user-insight and case studies to influence product enhancements· Project-manage internal on-boarding / learning & development initiatives · Standardize all technical product support and customer success processes across the division Seattle, Washington, United StatesFounder / Digital Content Producer @ Disfigured Media, LLC Disfigured Media produces podcasts and various forms of digital media Seattle, WAProject Coordinator- Internal Operational Improvements @ zulily Worked on various efficiency prjs dedicated to process improvement and internal tech tools. From January 2018 to April 2018 (4 months) Seattle, WACoordinator- Innovation Space @ The University of Arizona Libraries Project managed a pilot space dedicated to providing students emerging tech workshops, makerspace tools, and resources to support interdisciplinary research as well as startup development. From May 2015 to July 2016 (1 year 3 months) Tucson, AZMultimedia Consultant- Office of Student Computing Resources @ The University of Arizona Libraries Helped students and faculty 1:1 with training and project support in various software platforms, programming languages, and design tools. From March 2014 to February 2016 (2 years) Tucson, AZResearch Assistant- Psychophysiology @ The University of Arizona Psychology Department Ran trials with human subjects and analyzed data for depression and anxiety related studies collected via physio. methods (EEG, fMRI, and tDCS). From August 2014 to May 2016 (1 year 10 months) Tucson, Arizona Area