Brandon Fitzgerald
Principal Architect - ServiceNow Platform at FIS | Chattanooga, Tennessee, United States
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Brandon Fitzgerald is a dynamic and results-driven Principal Architect specializing in the ServiceNow platform at FIS, where he plays a pivotal role in driving digital transformation initiatives. With a rich background as a Solutions Architect and Product Owner in IT Service Management (ITSM) tools, Brandon excels in crafting scalable solutions that address modern business challenges. His expertise lies in aligning technology with organizational goals, ensuring that IT services not only meet but exceed user expectations.
In his current role, Brandon has successfully led a blended team of internal and external partners to architect, design, and implement an innovative solution tailored to the unique requirements of the Worldpay spin-off. This groundbreaking project not only maintained the operational integrity of the existing systems but also enhanced service delivery, showcasing his ability to navigate complex environments with precision and foresight. His leadership style is characterized by a focus on user engagement, fostering collaboration, and mentoring team members to cultivate a culture of continuous improvement.
Brandon's skill set is extensive, encompassing agile methodologies, process improvement, and a keen attention to detail. He is adept at troubleshooting and optimizing Windows Server environments, which further enhances his capability to deliver robust IT solutions. As a visionary leader, he is committed to empowering organizations to embrace digital transformation, ensuring they remain competitive in an ever-evolving landscape. Through his strategic insights and collaborative approach, Brandon Fitzgerald continues to make a significant impact at FIS and within the broader ITSM community.
Founder at Socket Monkey Garage in January 2007 to Present
Principal Architect - ServiceNow Platform at FIS in June 2022 to Present
Principal Technical Consultant at AHEAD in May 2021 to July 2022
Manager, ServiceNow Platform Development and Support Team at Warner Bros. Discovery in July 2020 to February 2021
Technical Manager, Process Owner - Configuration Management at Warner Bros. Discovery in December 2019 to February 2021
ServiceNow Solutions Architect at RoundTower Technologies, LLC in August 2018 to November 2019
Lead ServiceNow Configuration Management Process Architect at Unum in August 2015 to August 2018
IT Operations Engineer at Volkswagen of America, Inc in May 2015 to August 2015
System Administrator at Fritz Industries, Inc. in April 2014 to May 2015
Systems Administrator II - Windows at Interstate Batteries in November 2011 to December 2013
Lead Support Analyst - IT Asset Manager at Interstate Batteries in March 2006 to February 2012
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Software Development Life Cycle (SDLC)
Interpersonal Skills
Attention to Detail
Problem Solving
Oral Communication
IT Services
Team Collaboration
Performance Reviews
Delivery Management
Communication
Coaching & Mentoring
ITIL
IT Service Management
Process Improvement
Configuration Management
Application Portfolio Management
ServiceNow
Agile Methodologies
Kanban
Asset Management
Process Management
Disaster Recovery
Hyper-V
Windows Server
Technical Support
Servers
Microsoft Exchange
Troubleshooting
Data Center
Operating Systems
Active Directory
Networking
DNS
VMware
Virtualization
DHCP
System Administration
Domain Name System (DNS)
Business Process Improvement
Solution Architecture
Process Optimization
Business Process Design
IT Management
Software Configuration Management
CMDB
ITSM
ITOM
ITBM
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Discover more about FISWhat is Brandon Fitzgerald email address?
Email Brandon Fitzgerald at [email protected]. This email is the most updated Brandon Fitzgerald email found in 2026.
How to contact Brandon Fitzgerald?
To contact Brandon Fitzgerald send an email to [email protected]. (updated on October 24, 2024)
What company does Brandon Fitzgerald work for?
Brandon Fitzgerald works for FIS
What is Brandon Fitzgerald's role at FIS?
Brandon Fitzgerald is Principal Architect - ServiceNow Platform
What is Brandon Fitzgerald's Phone Number?
Brandon Fitzgerald's phone (901) ***-*542
What industry does Brandon Fitzgerald work in?
Brandon Fitzgerald works in the Consumer Services industry.
Brandon Fitzgerald Email Addresses
Brandon Fitzgerald Phone Numbers
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