Brandon Cortez
General Manager at Gerber Collision & Glass | Greater Madison Area
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Brandon Cortez serves as the General Manager at Gerber Collision & Glass, where he leverages his extensive background as a military Crew Chief to drive operational excellence and foster a culture of high performance. With over four years of experience in maintenance and repair, Brandon brings a unique blend of leadership, technical expertise, and strategic thinking to his role. He is committed to executing the proprietary WOW (Wow Operating Way) process, which focuses on delivering exceptional service to both external and internal customers. Under his guidance, the team consistently meets or exceeds Key Performance Indicators (KPIs) such as Customer Satisfaction Index (CSI), profitability, and cycle time, ensuring that the organization remains competitive in the collision repair industry.
Brandon's hands-on approach to coaching and developing on-site team members has been instrumental in building a cohesive and motivated workforce. He emphasizes the importance of structured training and conflict resolution, which not only enhances team dynamics but also drives individual performance. His ability to foster strong relationships with insurance partners and preferred vendors has further strengthened Gerber's market position, enabling smoother operations and enhanced service delivery.
In addition to his operational responsibilities, Brandon excels in project management and budget preparation, ensuring that resources are allocated efficiently and effectively. His keen reasoning skills and problem-solving abilities allow him to navigate complex challenges with ease, while his focus on safety and attention to detail ensure that all processes adhere to the highest standards. As a results-driven leader, Brandon Cortez is dedicated to maintaining optimal equipment functionality and driving continuous improvement within the organization, making him a vital asset to Gerber Collision & Glass.
General Manager at Gerber Collision & Glass in January 2023 to Present
Production Manager at Gerber Collision & Glass in September 2022 to January 2023
Manager at A&W Restaurants, Inc. in May 2015 to December 2022
Patient Services Manager at Sodexo in January 2022 to September 2022
Crew Chief at Wisconsin air national guard in September 2017 to January 2022
auto glass technician at Glass America in November 2017 to September 2020
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Strategic Planning
Project Management
Service Work
Budget Preparation
Reasoning Skills
Job Skills
Human Nature
Problem Solving
P&L Management
Operations Management
Communication
Team Building
Employee Relations
Employee Training
Strategic Thinking
Budgeting
Teamwork
Food & Beverage
Customer Service
Leadership
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Discover more about Gerber Collision & GlassWhat is Brandon Cortez email address?
Email Brandon Cortez at [email protected]. This email is the most updated Brandon Cortez email found in 2026.
What is Brandon Cortez phone number?
Brandon Cortez phone number is +16085735230.
How to contact Brandon Cortez?
To contact Brandon Cortez send an email to [email protected]. If you want to call Brandon Cortez try calling on +16085735230. (updated on November 04, 2024)
What company does Brandon Cortez work for?
Brandon Cortez works for Gerber Collision & Glass
What is Brandon Cortez's role at Gerber Collision & Glass?
Brandon Cortez is General Manager
What industry does Brandon Cortez work in?
Brandon Cortez works in the Motor Vehicle Manufacturing industry.
Brandon Cortez Email Addresses
Brandon Cortez Phone Numbers
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