Proven leader with 20+ years of healthcare experience in both sales and operations working with the payer and provider markets.

Director Business Development @ InQuicker is an online, digital self-scheduling solution designed to enhance healthcare provider strategies around: • Patient acquisition and retention • Efficiency and load balancing • Patient experience and satisfaction • Care coordination The long-standing market leader, InQuicker is differentiated from others in its space because we: • Offer “Powered By” branding, which places your hospital or health system’s brand front and center and seamlessly integrates into your web site(s). • Provide an easy-to-use, retail-like “guest checkout” experience. Our two-click check-in and self-scheduling approaches support patient acquisition and retention. • Offer a cloud-based solution that is easy-to-implement and easy-to-use. And, InQuicker integrates directly into your EHR, CRM and/or practice management software. • Deliver digital marketing expertise – driving new patient acquisitions from day one. • Provide analytics and reporting – giving you valuable insights into your patient population and InQuicker marketing efforts. • Provide customized on-site implementation and 360-degree customer support. • Boast a seasoned business development team who, along with our Implementation and Account Management teams, are positioned to support your success. To learn more or to schedule a demo, contact us at info@inquicker.com From June 2015 to Present (7 months) Greater Nashville AreaNational Director, Account Management @ Ensure strong operational performance, utilization, improve retention, and build customer loyalty for Emdeon's revenue cycle clients. Best company retention in 4 years - saved more than $2 million per year Lead team to new sales of over $4 million in 2014 Increased reference base by over 400% in 2 years From October 2012 to May 2015 (2 years 8 months) Enterprise Sales Executive @ Marketed the first HIPAA compliant texting solution to the physician and nursing community. Sold the first pilot program - UPMC Sold the first enterprise agreement - Hartford Hospital From February 2012 to October 2012 (9 months) Vice President @ Better Relationships Better Outcomes. This mission is lived out in providing payer and provider clients the pre-eminent payment integrity solution in the industry. Increased revenue by 40% Increased claim production by 35% From 2011 to February 2012 (1 year) Vice President @ Led all U.S. field operations with account managers in 46 states. Responsible for employee development of 5 national directors, 80 regional directors, and 650 account managers. Led 20+ regional teams through transition of being acquired in June of 2009 by Ingenix with zero turnover of any team leaders. Increased revenue from $90M to $105M in 1 ½ years without adding additional staff through enhancing account manager efficiencies. Increased profitability by 10% each year through effective cost management. Cultivated the development of over 1000 healthcare providers with a 98% retention rate. Introduced change in management to a relationship/client service managers along with separate production managers. Targeted relationships with key accounts making presentations to C-level contacts introducing Express Claim and Intellijet technology. Implemented new practices, procedures, and training for new HIPAA updates (ARRA). Effective leadership of AIM's inside sales team adding new payer clients monthly generating $3 million in annual revenue. Only person to have held this position within the company. From 2007 to 2010 (3 years) Assistant Vice President of Operations @ Led field operations across US. Aligned more than 400 account managers, along with supervising 50 managers and 5 national directors. Monitored account manager productivity based at providers, in addition to cultivating relationships with C- and director-level contacts. Traveled cross-country to attend pre-established meetings and conduct presentations regarding services offered to providers. Introduced Express Claim initiative to clients. Ensured compliance to HIPAA regulations. Boosted revenue from $35M to $56M. Aided field managers in overseeing multiple direct reports across large portions of US by developing daily management program. Contributed to establishing Express Claim initiative within several top providers nationwide by introducing service to provider contacts and related sales and implementation staff. First person to be promoted to this From 2004 to 2007 (3 years) National Director @ Drove nationwide field operations, overseeing more than 150 account managers as well as 4 managers and 3 regional directors. Tracked account manager productivity and fostered strong relationships with C- and director-level contacts. Managed annual budget of $13M. Traveled to various prospective client sites across nation to perform service presentations for providers. Sustained compliance to HIPAA regulations. Created Assistant Regional Director position and defined related job functions and position parameters. Led and developed 3 account managers who received promotions to national director positions. Achieved challenging budget targets each year in position. Developed structured training and orientation program for regional account managers. First person to be promoted to national director. From 1999 to 2004 (5 years) Regional Director @ Managed field operations across various parts of the country, supervising 40 account managers. Ensured account manager productivity based at providers and enhanced relationships with high-level contacts. Traveled nation-wide to attend meetings and conduct service presentations. Trained and educated new regional directors and account managers. Selected to deliver provider penetration seminar at company conference in summer 1999. Increased recovered dollars 200% during 2 year tenure. Conducted presentations at HFMA and AAHAM conferences on resolution of errant claims in patient accounting offices. Grew Southeast, Midwest, and Northeast regions through successfully presenting services, penetrating top providers, and developing top talent. First in company to receive promotion to regional director From 1997 to 1999 (2 years) Regional Account Manager @ Traveled to providers across 11 states, established relationships with business office staff, and assisted in adjudication of problem patient accounts. Built networks within facilities to identify contacts at other non-penetrated providers. Performed cold calls on facilities previously untapped via phone. Selected as trainer for new account managers after 2 months of tenure. Averaged more than $400K per month in recovered dollars from providers, exceeding monthly goal of $300K. From 1996 to 1997 (1 year)

Bachelor of Arts, double major; History and Political Science @ Auburn University From 1984 to 1989 Bradford Crowther is skilled in: Training, Budget, Management, HIPAA, Customer Service, Healthcare, Strategic Planning, Business Development, Sales, Coaching, Team Building, Public Speaking, Business Strategy, Analysis, Access