Bob Ferguson
Global Customer Account Manager at Orange Business Services | New York City Metropolitan Area
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Bob Ferguson serves as the Global Account Director at Orange Business Services, where he leverages his extensive expertise in global account management to drive strategic relationships across complex technology engagements. With a strong customer-focused approach, Bob excels in engaging with clients on a consultative basis, ensuring that they fully optimize the value of contracted services. His ability to understand and align with client objectives allows him to accelerate desired business outcomes, particularly in the realm of digital transformation.
In his current role, Bob is instrumental in managing key projects that involve the integration of managed services and VoIP solutions, helping organizations navigate the complexities of modern technology landscapes. His proficiency in project management and change management enables him to lead cross-functional teams effectively, ensuring that client needs are met with precision and agility. Bob’s collaborative mindset fosters strong partnerships with business stakeholders, enhancing the overall value of client engagement and driving sustainable growth.
With a solid background in business development and indirect channel sales, Bob is adept at identifying new opportunities and crafting tailored solutions that resonate with clients. His analytical skills, particularly in Microsoft Excel, empower him to derive actionable insights from data, further enhancing his strategic decision-making capabilities. As a highly skilled leader in account management, Bob Ferguson is committed to delivering exceptional customer service and fostering long-term relationships that support clients on their digital transformation journeys.
Global Customer Account Manager at Orange Business Services in January 2021 to Present
Global Client Director at NTT Ltd. in January 2016 to January 2020
Global Client Services Manager at Orange Business Services in January 2010 to January 2015
Strategic Account Manager at T-Systems in January 2006 to January 2010
Commercial Business Development Manager at Butler & Tanner in January 2002 to January 2005
US IT Sourcing Director at British Airways in January 2000 to January 2002
Director IT Operations JFK at British Airways in January 1998 to January 2000
Service Delivery Director at British Airways in January 1995 to January 1998
Customer Service Business Manager at British Airways in January 1987 to January 1995
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Asset Life Cycle Management
New Business Development
Security
Hosted Services
Leadership
Management
Microsoft Excel
Microsoft Word
Microsoft Office
Relationship Management
Interpersonal Relationships
Long-term Customer Relationships
Vendor Relationship Management
Microsoft Project
PowerPoint
Customer Retention
Customer Service
Account Management
Project Management
Change Management
Program Management
Pre-sales
Direct Sales
Indirect Channel Sales
Vendor Management
Managed Services
Telecommunications
Outsourcing
ITIL
Cloud Computing
Business Development
Professional Services
Consulting
VoIP
Cisco Technologies
Solution Selling
IT Management
Integration
IT Service Management
Customer Relationship Management (CRM)
Voice over IP (VoIP)
Cisco Systems Products
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Discover more about Orange Business ServicesWhat is Bob Ferguson email address?
Email Bob Ferguson at [email protected]. This email is the most updated Bob Ferguson email found in 2026.
How to contact Bob Ferguson?
To contact Bob Ferguson send an email to [email protected].
What company does Bob Ferguson work for?
Bob Ferguson works for Orange Business Services
What is Bob Ferguson's role at Orange Business Services?
Bob Ferguson is Global Customer Account Manager
What is Bob Ferguson's Phone Number?
Bob Ferguson's phone (212) ***-*273
What industry does Bob Ferguson work in?
Bob Ferguson works in the Civic And Social Organizations industry.
Bob Ferguson Email Addresses
Bob Ferguson Phone Numbers
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