Bob Calabro
Senior Vice President Business Integration at Charter Communications | Stamford, Connecticut, United States
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Bob Calabro serves as the Senior Vice President of Business Integration at Charter Communications, where he plays a pivotal role in bridging the gap between Customer Operations and various key departments, including Product, Engineering, and Information Technology. With an extensive background in operations, Bob is adept at leveraging his expertise in systems integration and program management to enhance customer service operations and drive sustainable business process improvements. His leadership is characterized by a commitment to building high-performing teams that excel in delivering exceptional customer experiences.
In his current role, Bob leads a dedicated team focused on the integration of functional business requirements for both internal and external customer-facing systems, products, and applications. This includes overseeing initiatives aimed at improving customer retention and satisfaction for residential and small to medium-sized business customers. By validating system enhancements and ensuring alignment with strategic goals, Bob ensures that Charter Communications remains at the forefront of the telecommunications industry.
Bob's proficiency in strategic planning and process improvement is complemented by his ability to communicate effectively across cross-functional teams. His expertise in managing budgets and optimizing call center operations further enhances his capacity to drive operational excellence. As he continues to navigate the complexities of the telecommunications landscape, Bob Calabro remains committed to fostering innovation and delivering value to customers through enhanced service delivery and integrated solutions.
Senior Vice President Business Integration at Charter Communications in December 2018 to Present
Group Vice President Business Integration at Charter Communications in May 2016 to December 2018
Vice President Business Integration at Charter Communications in December 2012 to May 2016
Vice President Customer Care Operations at Charter Communications in January 2011 to January 2012
Senior Vice President Sales & New Product Deployment at Comcast Cable in January 2006 to January 2010
Vice President of Customer Service - Atlantic Division at Comcast in January 2000 to January 2005
Director of Customer Service at Comcast in January 1995 to January 1999
Senior Program Manager at Sprint in January 1993 to January 1995
Group Manager, Credit at Sprint in January 1991 to January 1993
Manager, Central Toll Investigations at Sprint in January 1990 to January 1991
Manager, Methods and Procedures at Sprint in January 1988 to January 1990
Assistant Supervisor/Supervisor, Collection Support at Sprint in January 1986 to January 1988
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Call Center
Customer Experience
Strategic Planning
Customer Service
Business Process Improvement
Customer Retention
Program Management
Telecommunications
Analysis
Budgets
CRM
Call Centers
Cross-functional Team Leadership
Customer Satisfaction
Process Improvement
Product Development
Product Management
Recruiting
Sales
Training
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Discover more about Charter CommunicationsWhat is Bob Calabro email address?
Email Bob Calabro at [email protected]. This email is the most updated Bob Calabro email found in 2026.
What is Bob Calabro phone number?
Bob Calabro phone number is +12039057949.
How to contact Bob Calabro?
To contact Bob Calabro send an email to [email protected]. If you want to call Bob Calabro try calling on +12039057949. (updated on October 24, 2024)
What company does Bob Calabro work for?
Bob Calabro works for Charter Communications
What is Bob Calabro's role at Charter Communications?
Bob Calabro is Senior Vice President Business Integration
What industry does Bob Calabro work in?
Bob Calabro works in the Telecommunications industry.
Bob Calabro Email Addresses
Bob Calabro Phone Numbers
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