Blake DiCosola's Email Addresses & Phone Numbers

📖 Summary

Blake is a creative marketing strategist passionate about helping organizations develop meaningful connections with their customers. Blake helps his clients apply design thinking concepts and user-centered design principles to create rich, research-inspired customer experiences (CX) across all touch points. Blake has served a number clients across multiple industries and sectors both here in the United States and abroad. Blake recently completed graduate studies in marketing (consumer behavior) at Northwestern University's Kellogg School of Management. Select Client List: Retail - Walmart, Zappos.com, Victoria's Secret Public Sector - US Department of Defense, State of Connecticut, Province of British Columbia Healthcare & Life Sciences - Novartis, Biogen Energy & Utilities- EnergyAustraliaManager | Experience Design @ Manager: Client: Fortune 500 Biotechnology and Pharmaceutical Company Project: Global Compliance Reporting Web Portal Application Design Role: Functional & User Experience Design Team Lead Deliverables: Global Workshops, Wireframes, Prototypes, Functional Specifications, User Guide Senior Consultant: Client: Leading $400B Fortune Global 500 Retailer Project: User Experience Research and UI Design for Internal Procurement Application Role: User Experience Project Lead Deliverables: UX Maturity Assessment, User Research, Personas, Scenarios, Wireframes Client: Leading $50B Fortune Global 500 Pharmaceutical Company Project: Global Transparency Reporting Web Portal Application Design Role: User Experience Design Team Lead Deliverables: Ideation Workshops, Information Architecture, Wireframes, Prototypes Client: Large State Government Project: Case Management Usability Assessment & Future State Vision Role: User Experience Project Lead Deliverables: Usability Report, Wireframes, Prototypes Client: Fortune 500 Consumer & Industrial Products Company Project: Response Web App Re-Design Role: Usability & Testing Team Lead Deliverables: Test Plan, Test Cases, Usability Report Client: Fortune 500 Biotechnology and Pharmaceutical Company Project: Compliance Reporting Web Portal Application Design Role: User Experience Design Team Lead Deliverables: Interviews, Information Architecture, Wireframes, Prototypes, Specifications Client: State Health Insurance Exchange (HIX) Project: UI Design for a Web-based Health Insurance Marketplace Role: User Experience Design Team Lead Deliverables: Information Architecture, Wireframes, Prototypes, Compositions, Digital Style Guide Client: Leading $3.5B Regional Department Store Retailer Project: OmniChannel Transformation Strategy and Roadmap Role: Retail Technology Strategy Lead Deliverables: OmniChannel Strategy Roadmap, OmniChannel Activity Definition From September 2012 to September 2014 (2 years 1 month) Graduate Instructor @ Instructor for HCDE 310 - Communication Design and Rationale Instructor for HCDE 333 - Advanced Technical Writing and Oral Presentation for Engineers From September 2010 to August 2012 (2 years) Graduate School Scholar @ Researched Effective Electronic Information Design with Professor Jan Spyridakis From September 2010 to August 2012 (2 years) Visiting International Senior Consultant @ Client: Leading Energy and Utility Provider in Asia-Pacific Market Project: Digital Transformation Program - Oracle WebCenter Sites Role: Content Stream Team Lead Deliverables: Content Audit, Content Strategy/Plan Client: Leading Energy and Utility Provider in Asia-Pacific Market Project: Digital Transformation User Experience (UX) Strategy Role: User Researcher and UX Strategist Deliverables: User Research, Personas, Scenarios, User Needs Assessment, Customer Journeys, Information Architecture, Conceptual Wireframes From January 2012 to June 2012 (6 months) Consultant @ Client: United States Department of Defense (DoD) Agency Project: Item Management Process Improvement and PeopleSoft Application Modernization From August 2009 to August 2010 (1 year 1 month) Business Technology Analyst @ Client: Leading Online Shoe and Apparel Retailer Project: Merchandising Systems Selection (Oracle and SAP) Client: Leading Online Shoe and Apparel Retailer Project: Merchandising Assessment and Strategic Roadmap Client: Fortune 500 Specialty Direct-to-Consumer Retailer Project: Order-to-Cash Operations Improvement From July 2007 to August 2009 (2 years 2 months) Web Projects Lead @ From September 2005 to July 2007 (1 year 11 months) Campus Marketing Campaign Manager @ From August 2006 to May 2007 (10 months) Web Projects Intern @ From October 2004 to September 2005 (1 year) Technology Operations Coordinator @ From May 2005 to July 2005 (3 months) Marketing (Consumer Behavior) @ Northwestern University - Kellogg School of ManagementHuman Centered Design and Engineering @ University of WashingtonBusiness and Marketing Education, 4.0 @ North Carolina State University Blake DiCosola is skilled in: Management Consulting, Strategic Consulting, Digital Strategy, Internet Strategy, Digital Design, Digital Marketing, Online Marketing, Social Media Marketing, Marketing Strategy, Multi-channel Marketing, Multi-channel Retail, E-commerce, Mobile Technology, Mobile Applications, Customer Engagement