Bill Pemble

Q: What is Bill Pemble email address?

Email Bill Pemble at bill pembleb@michigan.gov. This email is the most updated Bill Pemble email found in 2026.

Q: How to contact Bill Pemble?

To contact Bill Pemble send an email to bill pembleb@michigan.gov. (updated on October 31, 2024)

Director of Michigan Enterprise Contact Center & Cloud Application Development at State of Michigan Department of Technology, Management and Budget | Greater Lansing

About Bill Pemble

Bill Pemble serves as the Director of Michigan Enterprise Contact Center & Cloud Application Development within the State of Michigan Department of Technology, Management and Budget. In this pivotal role, he has been instrumental in redefining the state's approach to technology and citizen engagement, particularly during the unprecedented challenges posed by the COVID-19 pandemic. Bill's leadership has been marked by a strategic vision that emphasizes innovation and efficiency, resulting in the transformation of outdated premise-based contact centers into cutting-edge Contact Centers as a Service (CCaaS) solutions in the cloud. This significant transition not only modernized the state's communication infrastructure but also yielded substantial cost savings, exceeding $20 million.

Bill's expertise in IT strategy, program management, and stakeholder management has been crucial in navigating complex vendor relationships and ensuring that the state's technology platforms remain resilient and responsive to the needs of its citizens. His strong background in business development and cross-functional team leadership enables him to foster collaboration across various departments, driving successful project portfolio management and program delivery. With a Master of Business Administration and dual Bachelor’s degrees in Business and Civil Engineering, Bill combines technical acumen with a deep understanding of organizational dynamics, making him a key player in the state's digital transformation efforts.

As he continues to lead innovative projects, Bill remains committed to enhancing service delivery and operational excellence within the state government, ensuring that Michigan's technology landscape evolves to meet the demands of a rapidly changing world. His vision for the future includes further advancements in cloud application development and continuous improvement in citizen engagement strategies, positioning Michigan as a leader in public sector technology innovation.

Bill Pemble Work

Director of Michigan Enterprise Contact Center & Cloud Application Development at State of Michigan Department of Technology, Management and Budget in June 2017 to Present

Director of IT Procurement at State of Michigan Department of Technology, Management and Budget in June 2014 to June 2017

IT Manager at State of Michigan in March 2009 to June 2014

Bill Pemble Skills

Technical Architecture

Third Party Vendors

Strategic Initiatives