Beth Zampieri
Vice President at WSFS Bank | Atlanta Metropolitan Area
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Beth Zampieri serves as Vice President at WSFS Bank, where she leverages her extensive expertise in Customer Experience and Engagement to spearhead transformative initiatives that enhance client satisfaction and drive revenue growth. With a dynamic approach to leadership, Beth embodies the principle that “1+1 can equal 3,” fostering collaboration and inspiring cross-functional teams to achieve tangible results. Currently, she is managing a pivotal project focused on the enterprise-wide Service Delivery transformation, which includes the decommissioning of the existing customer servicing platform and the comprehensive transition to a Salesforce interface.
In her role, Beth has facilitated workshops that map out the current state of over 70 functional and technical workflows, allowing her team to identify critical future state enhancements in training, policy, and design. This meticulous approach not only streamlines processes but also significantly improves employee engagement and customer interactions. Her skills in strategic communications and voice of the customer initiatives empower her to cultivate strong client relations and ensure that customer feedback is integrated into service delivery enhancements.
Beth's background in marketing strategy and forecasting further complements her ability to align customer engagement efforts with broader business objectives. By harnessing her leadership capabilities, she effectively navigates the complexities of B2B environments, ensuring that both internal and external communications resonate with stakeholders. As WSFS Bank continues to evolve, Beth Zampieri remains a key player in shaping a customer-centric culture that prioritizes satisfaction and loyalty, ultimately driving the bank's success in a competitive landscape.
Vice President at WSFS Bank in May 2023 to Present
Customer Experience (CX) Program Manager at Project Assistants in August 2022 to May 2023
SVP, Head of Customer Engagement and Success at Openpay in July 2021 to March 2022
Senior Vice President of Customer Success at Market Force Information in August 2019 to June 2021
Principal Consultant at Kismet Design and Consult, LLC in July 2018 to July 2019
Division Vice President, Client Experience at ADP in April 2015 to June 2018
Director, B2B Client Management at American Express in December 2012 to April 2015
Director, OPEN Savings Partnerships at American Express in May 2010 to December 2012
Senior Account Manager, Restaurant Development at American Express in April 2007 to May 2010
Marketing Manager at American Express in July 2005 to April 2007
Financial Manager at American Express in September 2003 to July 2005
Associate at Lehman Brothers in May 2002 to May 2003
Finance Manager at AT&T in August 2001 to May 2002
Financial Associate at AT&T in August 1999 to August 2001
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Project Management
Vendor Management
Customer Experience
Strategic Partnerships
Cross-functional Team Leadership
Marketing Strategy
Strategy
CRM
Analytics
Marketing
Sales
Business Analysis
Strategic Planning
Forecasting
B2B
Account Management
Business Development
Customer Retention
Customer Relationship Management (CRM)
Change Management
Strategic Communications
Program Management
Customer Insight
Key Account Development
Competitive Analysis
Siebel
Salesforce.com
Tableau
Leadership
Management
Employee Engagement
Strategic Leadership
Customer Engagement
National Account Management
Customer Experience Management
Internal & External Communications
New Business Development
Medallia CX
Situational Leadership
Key Account Relationship Building
Global Account Development
National Account Development
Sales Growth
Net Promoter Score
Executive Reporting
Voice of the Customer
Customer Management
Client Development
Onboarding
Customer Facing Roles
Client Relations
Team Management
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Discover more about WSFS BankWhat is Beth Zampieri email address?
Email Beth Zampieri at [email protected] and [email protected]. This email is the most updated Beth Zampieri email found in 2026.
How to contact Beth Zampieri?
To contact Beth Zampieri send an email to [email protected] or [email protected]. (updated on November 05, 2024)
What company does Beth Zampieri work for?
Beth Zampieri works for WSFS Bank
What is Beth Zampieri's role at WSFS Bank?
Beth Zampieri is Vice President
What is Beth Zampieri's Phone Number?
Beth Zampieri's phone (**) *** *** 394
What industry does Beth Zampieri work in?
Beth Zampieri works in the Banking industry.
Beth Zampieri Email Addresses
Beth Zampieri Phone Numbers
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