Bert Graul
Senior Principal Customer Success Account Manager - ISV at Microsoft | Chester Springs, Pennsylvania, United States
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Bert Graul serves as the Senior Principal Customer Success Account Manager (CSAM) for Independent Software Vendors (ISVs) at Microsoft, where he plays a pivotal role in transforming customer success from a reactive approach to a proactive strategy focused on growth and innovation. In his current position, Bert is responsible for one of Microsoft's largest and most complex global ISV accounts, collaborating closely with Customer Executive Leadership and the Microsoft Account Team to develop and execute a strategic business plan aimed at driving Azure Cloud consumption. His expertise in cloud computing and enterprise software enables him to guide customers through the entire lifecycle of their cloud strategy—from discovery and design to deployment—ensuring they realize maximum value from their investments.
Bert’s key projects often involve leveraging his extensive knowledge in channel management and go-to-market strategies to help ISVs create and implement value-added solutions that enhance efficiency and profitability. By fostering strong relationships with specialists and architects, he ensures that customers receive tailored support that aligns with their unique business objectives. His background in professional services and direct sales further enriches his ability to identify opportunities for growth and innovation within the ISV landscape.
With a keen understanding of Cisco technologies and security, Bert integrates these elements into his customer success initiatives, ensuring that his clients not only adopt Azure but also thrive in a competitive market. His commitment to proactive customer engagement positions him as a trusted advisor, helping ISVs navigate the complexities of cloud adoption while driving sustainable growth and success.
Senior Principal Customer Success Account Manager - ISV at Microsoft in July 2021 to Present
Customer Success Executive, ISV & SLED East at Cisco in January 2021 to July 2021
Partner Software Services and Lifecycle Specialist at Cisco in May 2017 to January 2021
Partner Development Manager, Enterprise Networks & Security at Cisco in October 2013 to April 2017
Distribution Business Development Manager, Enterprise Networking & Security at Cisco in August 2012 to October 2013
Distribution Manager, U.S. Channel Sales at Cisco in January 2008 to August 2012
Product Sales Specialist, Security at Cisco in September 2005 to January 2008
Manager, North American Channel Operations at Aventail in April 2003 to July 2005
Strategic Account Manager at VeriSign, Inc. in September 1999 to October 2002
Channel Account Manager at Nokia in January 1999 to September 1999
Channel Sales Manager at Network Associates, Inc. in June 1998 to January 1999
Regional Manager at Merisel in May 1997 to June 1998
East Regional Manager at Cubix Corporation in April 1995 to April 1997
Sr. Sales Representative at The Waldec Group in January 1993 to January 1995
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Channel Management
Channel
Cisco
Resellers
Security
Networking
Channel Partners
Strategic Partnerships
Solution Selling
Go-to-market Strategy
Cisco Technologies
Enterprise Software
Direct Sales
Network Security
Data Center
Professional Services
Cloud Computing
Managed Services
SaaS
Practice Development
Business Transformation
Virtual Private Network (VPN)
Cisco Security
Enterprise Agreements
Contract Negotiation
Coaching
VARs
Enterprise Networking
Customer success
Customer Lifecycle Management
Partner Development
Sales Enablement
Distribution
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Discover more about MicrosoftWhat is Bert Graul email address?
Email Bert Graul at [email protected] and [email protected]. This email is the most updated Bert Graul email found in 2026.
What is Bert Graul phone number?
Bert Graul phone number is +12158819404.
How to contact Bert Graul?
To contact Bert Graul send an email to [email protected] or [email protected]. If you want to call Bert Graul try calling on +12158819404. (updated on October 30, 2024)
What is Bert Graul net worth?
Bert Graul has an estimated net worth of $150,000 to $249,999
What company does Bert Graul work for?
Bert Graul works for Microsoft
What is Bert Graul's role at Microsoft?
Bert Graul is Senior Principal Customer Success Account Manager - ISV
What industry does Bert Graul work in?
Bert Graul works in the Software Development industry.
Bert Graul Email Addresses
Bert Graul Phone Numbers
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