Benny Yang
Operations Manager at Concentrix | Newton, North Carolina, United States
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Benny Yang has cultivated a robust career over the past 13 years at Concentrix Corporation, where he currently excels as an Operations Manager for Anthem/Elevance Health Care. In this pivotal role, Benny is instrumental in driving operational excellence by meticulously maintaining internal and client Key Performance Indicators (KPIs), including productivity and attrition rates. His strategic oversight of a team of 6 to 12 managers not only ensures that performance standards are met but also fosters a culture of accountability and continuous improvement within the organization.
Benny's expertise in new business development and process improvement has been critical in enhancing operational workflows and achieving client satisfaction. He is adept at onboarding Team Leaders and Trainers, equipping them with the necessary skills and knowledge to meet organizational expectations and uphold best practices. His commitment to team leadership is evident through his structured approach to management, which includes conducting daily one-on-one meetings and weekly team gatherings. These interactions not only facilitate performance reviews but also encourage open communication, enabling his team to thrive in a dynamic environment.
Prior to his tenure at Concentrix, Benny honed his managerial skills at AT&T Mobility, where he served as a manager and trainer. This diverse background has enriched his supervisory skills and people management capabilities, allowing him to effectively navigate the complexities of the healthcare sector. With a proven track record of success, Benny Yang continues to be a driving force in operational management, leveraging his extensive experience to deliver exceptional results for both clients and team members alike.
Operations Manager at Concentrix in March 2016 to Present
Training Manager at Concentrix in March 2009 to March 2016
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New Business Development
Training
Team Leadership
Team Management
Supervisory Skills
People Management
Process Improvement
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Discover more about ConcentrixWhat is Benny Yang email address?
Email Benny Yang at [email protected]. This email is the most updated Benny Yang email found in 2026.
What is Benny Yang phone number?
Benny Yang phone number is +14408780760.
How to contact Benny Yang?
To contact Benny Yang send an email to [email protected]. If you want to call Benny Yang try calling on +14408780760. (updated on October 30, 2024)
What company does Benny Yang work for?
Benny Yang works for Concentrix
What is Benny Yang's role at Concentrix?
Benny Yang is Operations Manager
What industry does Benny Yang work in?
Benny Yang works in the It Services And It Consulting industry.
Benny Yang Email Addresses
Benny Yang Phone Numbers
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