Benjamin Ford, Retail Services Director at PayPoint plc

Benjamin Ford

Retail Services Director at PayPoint plc | London, England, United Kingdom

Profile last verified June 2026
Financial Services Verified Profile London, England, United Kingdom
Verified

Work Email

***@paypoint.co.uk

Last verified July 2026

Personal Email

***@yahoo.co.uk

Personal • High Confidence

Phone Number

078*****

United Kingdom • Mobile

Free account · No credit card · 5 profiles/month

Benjamin Ford Socials
Benjamin Ford Work Experience

Retail Services Director at PayPoint plc in July 2020 - Present

Head of Customer Experience at Addison Lee Group in March 2016 - June 2020

Head of Guest Relations at Premier Inn in January 2014 - March 2016

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Head of Commercial at Discover Travel & Tours in March 2013 - January 2014

Project Coordinator at Xerox in November 2012 - February 2013

Head of Consumer Care at Danone Nutricia Early Life Nutrition in January 2011 - October 2012

Head of Customer Service at The White Company in May 2009 - May 2010

Contact Centre Manager at Joules in July 2007 - May 2009

Customer Service Manager at Boden in September 2002 - June 2007

Benjamin Ford Skills
Customer Experience Call Center Contact Centers Performance Management Customer Service Outsourcing Customer Retention Change Management Team Management Coaching Team Leadership Customer Satisfaction Retail CRM Process Improvement Call Centers Teamwork Customer Insight Operations Management Management Project Management Marketing Strategy Business Process Improvement Customer Relationship Management (CRM) Strategy Business Strategy Stakeholder Management Negotiation Business-to-Business (B2B) Business Development
About Benjamin Ford’s Current Company
PayPoint plc

In thousands of retail locations, at home and on the move, we make life more convenient for everyone. For retailers, we offer innovative and time-saving technology that empowers convenience retailers in the UK to achieve higher footfall and increased spend so they can grow their businesses profitably. Our innovative retail services platform, PayPoint One, is now live in over is now live in over 18,000 shops in the UK. We've got everything a modern convenience store needs, from parcels and contactless card payments to EPoS and bill payment services. Our technology helps retailers to serve customers quickly, improve business efficiency and stay connected to their stores from anywhere. We help millions of people to control their household finances, make essential payments and access in-store services, like sending, collecting and dropping-off parcels. Our UK network of 28,000 stores is larger than all banks, supermarkets and Post Offices combined, putting us at the heart of communities nationwide. For clients of all sizes we provide cutting-edge payments technologies without the need for capital investment. Our seamlessly integrated multichannel payments solution, MultiPay, is a one-stop shop for customer payments. PayPoint helps over 500 consumer service providers to save time and money while making it easier for their customers to pay – via any channel and on any device.

Discover more about PayPoint plc
Benjamin Ford’s Colleagues
Danny Vant

Danny Vant

Chelmsford, England, United Kingdom

Managing Director at The Keyholding Company

Managing Director - Mobile Services at MITIE
(January 2013 – July 2026)

Guy Parsons

Guy Parsons

London, England, United Kingdom

Chair, NED & Trustee

Chairman at Commercial Services
(July 2026 – July 2026)

BM

Brian McLelland

High Wycombe, England, United Kingdom

Group Company Secretary, ACIS, CGI, General Counsel, Director-all opinions and posts are my own

Group Company Secretary at The Rank Group plc
(March 2024 – Present)

Samantha Holden

Samantha Holden

Welwyn Garden City, England, United Kingdom

Managing Director - Parcels and Ecommerce

As Managing Director for Parcels and Ecommerce, I lead PayPoint’s strategic growth and operational excellence across our national parcels and ecommerce network. This role is pivotal in strengthening PayPoint’s position in the UK parcels market and enhancing customer experi...

Chris Chamberlain

Chris Chamberlain

Manchester Area, United Kingdom

Senior Product Owner leading eCommerce platform strategy, delivery, and digital transformation

Set up and lead of the new eCommerce Product team, covering all aspects from strategy, design, delivery and operations of secure web and mobile app systems to support the Love2shop business and the wider Paypoint group.

In addition, as Product Owner, leading a cross functiona...

Ian Ranger

Ian Ranger

Berkhamsted, England, United Kingdom

Business Development Director at PayPoint | Secure Retail Online & In-Store Payment Solutions

Director of Business Development at PayPoint plc
(May 2025 – Present)

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Frequently asked questions about Benjamin Ford

What is Benjamin Ford email address?

Email Benjamin Ford at [email protected] and [email protected]. This email is the most updated Benjamin Ford's email found in 2026.

What is Benjamin Ford phone number?

Benjamin Ford phone number is 07833457213.

How to contact Benjamin Ford?

To contact Benjamin Ford send an email to [email protected] or [email protected]. If you want to call Benjamin Ford try calling on 07833457213.

What company does Benjamin Ford work for?

Benjamin Ford works for PayPoint plc.

What is Benjamin Ford's role at PayPoint plc?

Benjamin Ford is Retail Services Director

What industry does Benjamin Ford work in?

Benjamin Ford works in the Financial Services industry.

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