Ben Gardner
Chief Customer Service Officer at Coursedog | Allen, Texas, United States
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Ben Gardner is a seasoned professional in the higher education sector, currently serving as the Senior Vice President of Global Customer Success & Support at Ellucian. With a robust background in cloud solutions and professional services, Ben is dedicated to empowering institutions to enhance student success and cultivate a lifelong passion for learning. His leadership role encompasses overseeing global initiatives that drive customer satisfaction and support, ensuring that educational institutions maximize the value of Ellucian's innovative software solutions.
At Ellucian, Ben spearheads key projects that integrate advanced technologies, such as SaaS and Business Intelligence, into the educational landscape. His expertise in Enterprise Architecture allows him to design and implement scalable solutions that meet the diverse needs of higher education institutions worldwide. Ben's strategic vision is complemented by his hands-on experience with various technical frameworks, including LDAP and Liferay, enabling him to bridge the gap between technology and user experience effectively.
Under Ben's guidance, the Global Customer Success and Support teams are focused on developing tailored strategies that enhance client engagement and retention. His commitment to process simulation and budget management ensures that resources are allocated efficiently, driving operational excellence across the organization. By fostering a culture of collaboration and continuous improvement, Ben is not only enhancing the customer experience but also positioning Ellucian as a leader in the higher education technology space. His passion for enabling student success is evident in every initiative he undertakes, making him a pivotal figure in shaping the future of education.
Chief Customer Service Officer at Coursedog in January 2025 to Present
Senior Vice President - Global Customer Success & Support at Ellucian in December 2022 to January 2025
Vice President - Global Support at Ellucian in March 2019 to December 2022
Senior Director Professional Services - Banner Practice at Ellucian in January 2017 to February 2019
Global Director - Cloud Services Delivery at Ellucian in January 2013 to January 2017
Leader - Cloud Services at Ellucian in September 2012 to December 2012
Director - Client Services - Portal/Document Management/Integration/Identity Management at SunGard in January 2000 to August 2012
Technical Analyst - Programmer at Albertsons in March 1997 to January 1999
Procurement Buyer at American Stores in June 1994 to February 1997
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PL/SQL
Documentum
Enterprise Software
LDAP
CAS
uPortal
Liferay
J2ee application support
Tomcat
SunOne
IMAP
POP3
Sun JES
HTTP
Solaris
Red Hat Linux
Identity Management
Message Broker
Client Services
Client Interfacing
Escalation Management
Process Development
Team Building
Budget Management
Portal Technologies
Siebel
CRM
Cloud Computing
Cloud Applications
Cloud Storage
Private Cloud
Cloud Computing IaaS
ERP
Budgets
Partner Management
Process Simulation
Enterprise Architecture
Software Implementation
Incident Handling
Business Analysis
Strategy
Management
SaaS
Integration
Agile Methodologies
Process Improvement
Software Project Management
Program Management
Business Intelligence
Service Delivery
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Discover more about CoursedogWhat is Ben Gardner email address?
Email Ben Gardner at [email protected] and [email protected]. This email is the most updated Ben Gardner email found in 2026.
What is Ben Gardner phone number?
Ben Gardner phone number is +18015972212 and +18018098615.
How to contact Ben Gardner?
To contact Ben Gardner send an email to [email protected] or [email protected]. If you want to call Ben Gardner try calling on +18015972212 and +18018098615.
What is Ben Gardner net worth?
Ben Gardner has an estimated net worth of $150,000 to $249,999
What company does Ben Gardner work for?
Ben Gardner works for Coursedog
What is Ben Gardner's role at Coursedog?
Ben Gardner is Chief Customer Service Officer
What industry does Ben Gardner work in?
Ben Gardner works in the Higher Education industry.
Ben Gardner Email Addresses
Ben Gardner Phone Numbers
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