Bala Chand
Sr Support Engineer at CSS Corp | Chennai, Tamil Nadu, India
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Bala Chand is a dedicated Sr Support Engineer at CSS Corp, where he leverages his extensive expertise in networking to enhance the performance and reliability of Cisco WebEx, a premier enterprise tool for webinars and web conferencing. In his current role, Bala is instrumental in providing top-tier support to a prestigious roster of clients, including Fortune 500 giants such as Wal-Mart, Ford, and Apple. His commitment to excellence is evident in his ability to swiftly identify and resolve network performance and operational issues, ensuring seamless communication for global customers who rely on WebEx for their critical business needs.
With a solid foundation in networking protocols and their application within various network topologies, Bala excels in managing complex network environments. His proficiency in technologies such as STP, IP Addressing, and Quality of Service (QoS) allows him to optimize network performance and enhance user experiences. Additionally, his knowledge of Cisco Unified Communications Manager (CUCM) and Cisco Spark further enriches his ability to support integrated communication solutions.
Bala’s role is not just about troubleshooting; it also involves proactive engagement in key projects aimed at improving service delivery and operational efficiency. By applying ITIL best practices, he ensures that support processes are streamlined and aligned with industry standards. His dedication to continuous learning and professional development, underscored by his CCNA certification, positions him as a valuable asset to CSS Corp and its clients. Through his contributions, Bala Chand exemplifies the intersection of technical expertise and customer-centric service in the fast-paced world of network engineering.
Sr Support Engineer at CSS Corp in January 2016 to Present
Sr System Engineer at Despacho services in June 2012 to December 2015
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Networking
Routing Protocols
Switching
VLAN
STP
Voice over IP (VoIP)
Session Initiation Protocol (SIP)
IP Addressing
Subnetting
ARP
Internet Protocol Suite (TCP/IP)
ITIL
DNS
DHCP
NAT
VPN
CUCM
Telepresence
CCNA
Single Sign-On (SSO)
Routers
Webex
Cisco Spark
Cisco Jabber
Cisco Cloud
Ip Routing
Layer 2
Layer 3
Cisco Wireless
Inter VLAN
ACL
Quality of Service (QoS)
IEEE 802.11
Cisco VPN
Frame Relay
WebEx
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Discover more about CSS CorpWhat is Bala Chand email address?
Email Bala Chand at [email protected]. This email is the most updated Bala Chand email found in 2026.
How to contact Bala Chand?
To contact Bala Chand send an email to [email protected]. (updated on November 04, 2024)
What company does Bala Chand work for?
Bala Chand works for CSS Corp
What is Bala Chand's role at CSS Corp?
Bala Chand is Sr Support Engineer
What is Bala Chand's Phone Number?
Bala Chand's phone (**) *** *** 681
What industry does Bala Chand work in?
Bala Chand works in the It Services And It Consulting industry.
Bala Chand Email Addresses
Bala Chand Phone Numbers
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