April Vroom

April Vroom serves as an Information Security Governance and Compliance Consultant II at BlueCross BlueShield of Tennessee, where she leverages her extensive expertise in risk management and regulatory compliance to enhance the organization's information security posture. With a strong foundation in global information security principles, evidenced by her Global Information Security Foundation (GISF) certification, April is adept at identifying vulnerabilities and potential risks within IT operations. Her role involves a proactive approach to assessing compliance with critical frameworks such as the Model Audit Rule, SOC 1, SOC 2, and Payment Card Industry (PCI) standards, ensuring that the organization not only meets regulatory requirements but also fortifies its business operations against emerging threats.

April's key projects often revolve around the management and coordination of IT controls and policies, where she plays a pivotal role in streamlining processes to enhance operational efficiency. Her ITIL v3 Foundation certification equips her with the best practices needed to optimize service management and delivery, ensuring that IT services align with business needs. Additionally, her background as a Certified Administrative Professional with a specialty in Organizational Management (CAP-OM) allows her to effectively oversee administrative functions and support strategic initiatives within the organization.

Recognized for her leadership capabilities, April previously served as the President of the Tennessee HealthCare Executive Assistants (THCEA), where she fostered professional development among peers. Her commitment to continuous learning and improvement is further highlighted by her receipt of the THCEA Education and Professional Development Award. With a skill set that includes technical writing, budget management, and event planning, April Vroom is a valuable asset to BlueCross BlueShield of Tennessee, driving compliance and governance initiatives that safeguard the integrity of the organization’s information systems.