Ankit Chadha
Senior Vice President- Customer Operations at Convey | Greater Sacramento
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Ankit Chadha serves as the Senior Vice President of Customer Operations at Message Broadcast, where he leverages over 15 years of extensive experience in Professional Services, Support Operations, and Customer Success within the HR software and Enterprise Content Management sectors. In his current role, Ankit is pivotal in overseeing all customer-facing operations, ensuring that post-sales account management, technical business analysis, and project management are executed with precision and excellence. His strategic vision and leadership have been instrumental in driving customer satisfaction and retention, as he adeptly navigates the complexities of client needs and expectations.
Ankit's expertise in project and program management allows him to design and implement innovative solutions that address key business challenges. He is known for his creative problem-solving skills, which enable him to identify opportunities for process improvement and operational efficiency. His proficiency in budgeting and resource allocation ensures that projects are delivered on time and within scope, while also maximizing value for clients.
Key projects under Ankit's leadership have included the successful rollout of cloud-based solutions that enhance customer engagement and streamline workflows. By integrating advanced knowledge management practices and adhering to the Software Development Life Cycle (SDLC), he has fostered a culture of continuous improvement within his teams. Ankit's commitment to excellence in account management and customer success positions Message Broadcast as a leader in the industry, ensuring that clients receive unparalleled support and innovative solutions tailored to their unique business needs.
Senior Vice President- Customer Operations at Convey in July 2024 to Present
Vice President - Customer Operations at PowerSchool in June 2023 to July 2024
Vice President - Professional Services at PowerSchool in March 2022 to July 2023
Sr Director, Customer Operations (Services/Support/Success) at PowerSchool in October 2020 to March 2022
Sr Director, Professional Services at PowerSchool in December 2017 to October 2020
Senior Manager - APAC at Kofax in May 2017 to November 2017
Senior Manager - Service Delivery and Customer Support at SumTotal Systems, LLC in September 2015 to April 2017
Senior Manager - Customer Support at SumTotal Systems, LLC in April 2014 to August 2015
EMEA Support Manager at SumTotal Systems, LLC in November 2013 to April 2014
Manager - Technical Support at SumTotal Systems, LLC in April 2012 to November 2013
Team Lead at SumTotal Systems, LLC in April 2011 to April 2012
Technical Lead at SumTotal Systems, LLC in March 2008 to March 2011
Senior Technical Support Engineer at SumTotal Systems, LLC in July 2006 to March 2008
Technical Support Engineer at SumTotal Systems, LLC in June 2005 to July 2006
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Project Management
Program Management
Budgeting
CSAT
Technical Leadership
Technical Discussions
Creative Problem Solving
Cross-functional Team Leadership
SaaS
Customer Experience Management
Leadership
Enterprise Software
Business Intelligence
Process Improvement
Microsoft SQL Server
SDLC
Software Implementation
Integration
Management
IIS
Account Management
Pre-sales
Cloud Computing
Service Delivery
Knowledge Management
Escalations Management
Requirements Analysis
Software Project Management
Software Development Life Cycle (SDLC)
Software as a Service (SaaS)
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Discover more about ConveyWhat is Ankit Chadha email address?
Email Ankit Chadha at [email protected] and [email protected]. This email is the most updated Ankit Chadha email found in 2026.
What is Ankit Chadha phone number?
Ankit Chadha phone number is +13523274545.
How to contact Ankit Chadha?
To contact Ankit Chadha send an email to [email protected] or [email protected]. If you want to call Ankit Chadha try calling on +13523274545. (updated on November 04, 2024)
What company does Ankit Chadha work for?
Ankit Chadha works for Convey
What is Ankit Chadha's role at Convey?
Ankit Chadha is Senior Vice President- Customer Operations
What industry does Ankit Chadha work in?
Ankit Chadha works in the Software Development industry.
Ankit Chadha Email Addresses
Ankit Chadha Phone Numbers
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