Andrew Weeks
Director of Customer Operations at Redzone Wireless, LLC | Rockport, Maine, United States
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As the Director of Customer Operations at Redzone Wireless, LLC, Andrew Weeks leverages over 17 years of extensive experience in customer operations leadership, particularly within the financial services sector. His background encompasses a diverse array of functions, including sales, service, consumer lending, and risk management, making him uniquely qualified to drive operational excellence in the fast-paced world of wireless internet service provision.
At Redzone Wireless, Andrew is tasked with building customer operations initiatives from the ground up, a critical role for the fastest-growing Wireless Internet Service Provider (WISP) in Maine. His strategic planning capabilities are instrumental in aligning key operational areas, ensuring that recruitment, education, and employee satisfaction are prioritized to foster a high-performance culture. Andrew's leadership extends to sales initiatives, where he sets ambitious goals and develops incentive and compensation structures that motivate teams to achieve sales activation conversions.
Moreover, his expertise in risk management is vital for identifying and mitigating high-risk transactions, ensuring that customer interactions are both secure and efficient. Andrew's commitment to optimizing customer operations not only enhances service delivery but also contributes to the overall growth and sustainability of Redzone Wireless. His proficiency in call center management and credit analysis further supports the organization’s objectives, positioning him as a pivotal figure in driving customer satisfaction and operational success in a competitive landscape.
Director of Customer Operations at Redzone Wireless, LLC in March 2015 to Present
SVP, Customer Marketing Operations Site Leader at Bank of America in January 2013 to January 2015
SVP, Credit & Underwriting Unit Manager at Bank of America in January 2011 to January 2013
SVP, Credit & Underwriting Unit Manager at Bank of America in January 2008 to January 2011
VP, Global Consumer & Business Banking at Bank of America in January 2006 to January 2008
AVP, Team Leader / Frontline Manager at Bank of America in January 2000 to January 2008
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People Management
Optimization
Change Management
Performance Management
Strategic Planning
Risk Management
Loans
Banking
Credit Cards
Credit
Process Improvement
Customer Service
Leadership
Management
Credit Risk
Financial Services
Consumer Lending
Vendor Management
Call Centers
Business Process Improvement
Credit Analysis
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Discover more about Redzone Wireless, LLCWhat is Andrew Weeks email address?
Email Andrew Weeks at [email protected]. This email is the most updated Andrew Weeks email found in 2026.
What is Andrew Weeks phone number?
Andrew Weeks phone number is +12072304981 and +12075937285.
How to contact Andrew Weeks?
To contact Andrew Weeks send an email to [email protected]. If you want to call Andrew Weeks try calling on +12072304981 and +12075937285. (updated on October 31, 2024)
What company does Andrew Weeks work for?
Andrew Weeks works for Redzone Wireless, LLC
What is Andrew Weeks's role at Redzone Wireless, LLC?
Andrew Weeks is Director of Customer Operations
What industry does Andrew Weeks work in?
Andrew Weeks works in the Telecommunications industry.
Andrew Weeks Email Addresses
Andrew Weeks Phone Numbers
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