Andrew Kiss

Senior Manager at The Cheesecake Factory | Fort Lauderdale, Florida, United States

About Andrew Kiss

Andrew Kiss is a seasoned operations manager with over 20 years of diverse experience in the food service industry, currently serving as Senior Manager at The Cheesecake Factory. In this pivotal role, Andrew oversees a high-performing restaurant generating annual sales exceeding $13 million. His extensive background spans all levels of management, from entry-level positions to corporate research and development, equipping him with a comprehensive understanding of the operational intricacies that drive success in a bustling restaurant environment.

At The Cheesecake Factory, Andrew excels in people management, leading a dynamic team of over 200 employees. His expertise in hiring, training, and scheduling ensures that the restaurant maintains a high standard of customer service, which is crucial in the competitive hospitality landscape. Andrew's proficiency in P&L management allows him to effectively analyze financial performance and implement strategies that enhance profitability while maintaining quality service.

Key projects under Andrew's leadership include the optimization of inventory management processes through meticulous ordering, receiving, and inventory analysis. He has developed robust forecasting and labor templates that streamline operations and improve efficiency, ultimately contributing to a better dining experience for guests. Andrew's commitment to excellence in labor management and customer service not only fosters a positive work environment but also drives repeat business and customer loyalty. His multifaceted skill set and strategic approach position him as a vital asset to The Cheesecake Factory, where he continues to elevate operational standards and contribute to the brand's reputation for quality and service.

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