Andrew Dochterman
Branch Manager at OneMain | Lancaster Metropolitan Area
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Andrew Dochterman is a seasoned Branch Manager at OneMain Financial, where he leverages his extensive experience in the financial services industry to drive operational excellence and enhance customer satisfaction. With a Bachelor of Arts in Psychology from Millersville University of Pennsylvania, Andrew possesses a unique ability to understand client needs and foster strong relationships, which is crucial in the competitive landscape of loan underwriting and account servicing. His role encompasses a wide array of responsibilities, including loan closings, credit analysis, and advanced collection activities, all of which require a keen eye for detail and a strategic approach to problem-solving.
At OneMain, Andrew is instrumental in business development, utilizing his skills in direct sales and team management to cultivate a high-performing branch environment. He excels in training and hiring team members, ensuring that his staff is equipped with the necessary tools and knowledge to provide exceptional customer service. His proficiency in Microsoft Office Suite enhances his ability to analyze reports and streamline payment processing, contributing to the overall efficiency of branch operations.
Andrew’s commitment to excellence is evident in his constant engagement with customers and businesses, where he employs effective communication and phone etiquette to resolve issues and build trust. His leadership style fosters a collaborative atmosphere, encouraging team building and job coaching, which ultimately leads to improved sales performance and customer retention. As a finance professional with a strong foundation in psychology, Andrew Dochterman continues to make a significant impact at OneMain Financial, driving growth and ensuring a positive experience for every client.
Branch Manager at OneMain in April 2017 to Present
Assistant Branch Manager at OneMain in June 2011 to April 2017
Management Trainee at Enterprise Rent-A-Car in May 2010 to June 2011
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Financial Freedom
Flexible Approach
Market Knowledge
Business Relationship Management
Speech Communications
Regulatory Requirements
FinTech
Debt Collection
Data Analysis
Customer Satisfaction (CSAT)
Written Communication
Communication
Analytical Skills
Building Trust
Problem Solving
Individual Work
Technical Proficiency
Job Coaching
Key Performance Indicators
Customer Success
Coaching
Direct Sales
Lead Generation
Team Management
Marketing
New Business Development
Customer Service
Microsoft Excel
Leadership
Credit Analysis
Consumer Lending
Loan Origination
Underwriting
Customer Satisfaction
Sales
Finance
Financial Services
Risk Management
Loans
Business Development
Sales Management
Credit
Loan Underwriting
Microsoft Word
PowerPoint
Microsoft Office
Management
Time Management
Team Building
Team Leadership
Phone Etiquette
Employee Training
Life & Health Insurance Licenses
Sales Leadership Training
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Discover more about OneMainWhat is Andrew Dochterman email address?
Email Andrew Dochterman at [email protected]. This email is the most updated Andrew Dochterman email found in 2026.
What is Andrew Dochterman phone number?
Andrew Dochterman phone number is +17173337230 and +17174819611.
How to contact Andrew Dochterman?
To contact Andrew Dochterman send an email to [email protected]. If you want to call Andrew Dochterman try calling on +17173337230 and +17174819611. (updated on October 29, 2024)
What company does Andrew Dochterman work for?
Andrew Dochterman works for OneMain
What is Andrew Dochterman's role at OneMain?
Andrew Dochterman is Branch Manager
What industry does Andrew Dochterman work in?
Andrew Dochterman works in the Financial Services industry.
Andrew Dochterman Email Addresses
Andrew Dochterman Phone Numbers
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