Ana Brock
Operations Manager at WastePoint | Boerne, Texas, United States
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Ana Brock is a seasoned Operations Manager at WastePoint, where she leverages over 11 years of diverse industry experience to drive operational excellence in waste management solutions. Her role is pivotal in ensuring that WastePoint not only meets but exceeds customer expectations through efficient resource utilization and innovative service delivery. Ana's expertise in process improvement is reflected in her commitment to enhancing operational workflows, which has significantly contributed to increased customer retention and satisfaction.
At WastePoint, Ana spearheads key projects aimed at optimizing waste collection and disposal processes for both residential and commercial clients. She is currently leading an initiative focused on implementing advanced data analytics to improve route efficiency and reduce operational costs. This project not only aligns with WastePoint’s sustainability goals but also enhances service reliability, ensuring that customers receive timely and effective waste management solutions.
Ana's proficiency in vendor management and direct sales has also been instrumental in building strong partnerships that enhance service offerings. Her ability to conduct thorough requirements analysis ensures that WastePoint's services are tailored to meet the unique needs of its diverse clientele. Furthermore, her background in the hospitality industry enriches her approach to customer service, allowing her to foster a culture of responsiveness and care within her team.
With a strong foundation in public speaking and international relations, Ana is adept at communicating WastePoint's vision and operational strategies to stakeholders, ensuring alignment and collaboration across all levels of the organization. Her passion for continuous improvement and commitment to operational efficiency make her a key asset to WastePoint and the waste management industry as a whole.
Operations Manager at WastePoint in June 2014 to Present
QA Analyst/Software Tester at Citi in April 2012 to March 2014
Mortgage Specialist at Wells Fargo Home Mortgage in November 2010 to May 2012
Mortgage Account Executive at HSBC in January 2000 to July 2005
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Leadership
Quality Assurance
Management
Mortgage Lending
Sales
Call Centers
User Acceptance Testing
Customer Satisfaction
Customer Retention
Vendor Management
Business Analysis
Direct Sales
Test Cases
Regression Testing
SDLC
Insurance
Requirements Analysis
CRM
International Relations
Risk Management
Analysis
International Logistics
International Project Management
Foreclosures
Pipelines
Integration
Test Planning
Manual Testing
Eclipse
Salesforce.com
Quality Center
SharePoint
Team Building
Customer Service
Training
Time Management
Team Leadership
Public Speaking
Teamwork
Lead A Team
Multitasking
Process Improvement
QC Tools
Microsoft Suites
Software Escrow
Mortgage Servicing
Secured Financing
Hospitality Industry
Interviewing
Recruiting
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Discover more about WastePointWhat is Ana Brock email address?
Email Ana Brock at [email protected]. This email is the most updated Ana Brock email found in 2026.
How to contact Ana Brock?
To contact Ana Brock send an email to [email protected].
What company does Ana Brock work for?
Ana Brock works for WastePoint
What is Ana Brock's role at WastePoint?
Ana Brock is Operations Manager
What is Ana Brock's Phone Number?
Ana Brock's phone (214) ***-*160
What industry does Ana Brock work in?
Ana Brock works in the Leasing Real Estate industry.
Ana Brock Email Addresses
Ana Brock Phone Numbers
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