An Ohnesorge
Operations Manager at Tesla | Houston, Texas, United States
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An Ohnesorge currently serves as an Operations Manager at Tesla, where they leverage their extensive experience in customer experience management to enhance operational efficiency and drive exceptional service standards. With a proven track record in quality assurance and team leadership, An has successfully spearheaded the development of a comprehensive Quality Assurance program that meticulously audits the Inbound Phone team's call quality. This initiative not only standardized call structures across North America but also significantly reduced the rate of repeat callers quarter over quarter, showcasing An's commitment to improving customer satisfaction and operational excellence.
In their previous role as a Customer Experience Manager at T-Mobile, An managed a dynamic team of 20-25 direct reports, focusing on coaching, performance evaluations, and strategic staffing decisions. Their leadership was instrumental in achieving a remarkable 25% reduction in inbound call volume within just three quarters. This was accomplished through targeted initiatives aimed at enhancing team performance and streamlining processes, demonstrating An's strategic planning and team-building skills.
An's expertise extends beyond customer service; they possess a strong background in inventory management, visual merchandising, and event planning, which are critical in optimizing operational workflows. Their entrepreneurial spirit is evident in the founding of TA Communications LLC, where they honed their skills in social media marketing and advertising. An's ability to build relationships and foster collaboration within teams positions them as a key player in Tesla's mission to deliver unparalleled customer experiences while driving innovation in the automotive industry.
Operations Manager at Tesla in November 2020 to Present
Entrepreneur/ Small Business Owner at TA Communications LLC/T-Mobile Dealer in February 2018 to August 2020
Sales & Operations Territory Manager at T-Mobile in March 2017 to February 2018
Realtor at Realm Real Estate Professionals in April 2015 to February 2018
Regional Operations Manager at MyWireless AT&T in December 2014 to March 2017
Retail Manager at T-Mobile in January 2014 to December 2014
Market Manager at Samsung Electronics America in March 2013 to January 2014
Insurance Account Representative at State Farm Insurance in August 2012 to April 2013
Retail Sale Rep at T-Mobile in January 2009 to July 2012
Intern at CBS Radio in January 2012 to May 2012
Team Lead at Jackson & Co in February 2006 to February 2009
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Builds Relationships
Sales Processes
Sales Coaching
Sales
Customer Satisfaction
Management
Merchandising
Customer Service
Retail
Inventory Management
Promotions
Account Management
Strategic Planning
Marketing
Marketing Strategy
Team Building
Project Planning
Microsoft Office
Microsoft Excel
Sales Management
Time Management
Social Networking
Training
Coaching
Public Speaking
Employee Training
Telecommunications
Cold Calling
Wireless
Store Management
Direct Sales
Hiring
Visual Merchandising
Leadership
Sales Presentations
Event Planning
Social Media Marketing
Teamwork
Advertising
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Discover more about TeslaWhat is An Ohnesorge email address?
Email An Ohnesorge at [email protected] and [email protected]. This email is the most updated An Ohnesorge email found in 2026.
What is An Ohnesorge phone number?
An Ohnesorge phone number is +18326337391.
How to contact An Ohnesorge?
To contact An Ohnesorge send an email to [email protected] or [email protected]. If you want to call An Ohnesorge try calling on +18326337391. (updated on October 29, 2024)
What company does An Ohnesorge work for?
An Ohnesorge works for Tesla
What is An Ohnesorge's role at Tesla?
An Ohnesorge is Operations Manager
What industry does An Ohnesorge work in?
An Ohnesorge works in the Motor Vehicle Manufacturing industry.
An Ohnesorge Email Addresses
An Ohnesorge Phone Numbers
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