Amy Preest
Executive Director at USAA | Glendale, Arizona, United States
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As an Executive Director at USAA, Amy Preest plays a pivotal role in steering a large and diverse team of over 700 employees, both virtual and office-based, across various geographic locations. With more than 20 years of experience in the auto insurance industry, Amy has honed her expertise in operations management and strategic planning, enabling her to deliver exceptional operational business results at scale within the auto claims sector. Her leadership is characterized by a commitment to member service, ensuring that USAA pays what it owes while maintaining stringent control over expenses.
Amy's current projects focus on enhancing the efficiency and effectiveness of auto claims operations through process optimization and change management initiatives. She is dedicated to fostering employee engagement and quality assurance across multiple teams, which is essential for maintaining high standards of operational risk and compliance. By leveraging her skills in claims management and contact center management, Amy has successfully implemented integrated strategies that not only streamline processes but also elevate the overall member experience.
Her strategic leadership style emphasizes collaboration and innovation, empowering her teams to navigate the complexities of the insurance landscape. As she continues to influence and execute key initiatives at USAA, Amy remains committed to driving excellence in service delivery, ensuring that the organization meets the evolving needs of its members while positioning itself as a leader in the auto insurance industry.
Executive Director at USAA in November 2019 to Present
Lead Experience Owner Total Loss at USAA in January 2018 to January 2019
Claims Service Director at USAA in January 2012 to January 2018
Claims Service Manager at USAA in January 2006 to January 2012
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Operations Management
Strategic Planning
Change Management
Executive Management
Claims Management
Team Leadership
Strategic Leadership
Contact Center Management
Process Optimization
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Discover more about USAAWhat is Amy Preest email address?
Email Amy Preest at [email protected]. This email is the most updated Amy Preest email found in 2026.
How to contact Amy Preest?
To contact Amy Preest send an email to [email protected]. (updated on September 13, 2024)
What company does Amy Preest work for?
Amy Preest works for USAA
What is Amy Preest's role at USAA?
Amy Preest is Executive Director
What is Amy Preest's Phone Number?
Amy Preest's phone (602) ***-*189
What industry does Amy Preest work in?
Amy Preest works in the Financial Services industry.
Amy Preest Email Addresses
Amy Preest Phone Numbers
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