Amy Factor
National Director - Account Management at VITAL WorkLife | Minneapolis, Minnesota, United States
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As the National Director of Account Management at VITAL WorkLife, Amy Factor leverages over 30 years of experience to cultivate and sustain robust client relationships across the healthcare sector. In her current role, Amy is instrumental in managing and expanding a diverse client portfolio, employing her exceptional strategic thinking and active listening skills to deeply understand the unique cultures, internal dynamics, and challenges faced by each organization. By aligning VITAL WorkLife’s innovative solutions with the strategic objectives of her clients, she ensures that they not only meet their immediate needs but also achieve long-term success.
Amy’s expertise in business relationship management and performance management allows her to effectively guide multidisciplinary teams, fostering collaboration and driving projects that enhance operational efficiencies. Her solid business acumen, combined with her proficiency in technology, empowers her to implement streamlined workflows that optimize client engagement and satisfaction. Key projects under her leadership have included the development of tailored wellness programs that address specific organizational challenges, ultimately leading to improved employee well-being and productivity.
In addition to her project management skills, Amy is adept at business analysis and process improvement, continuously seeking opportunities to refine VITAL WorkLife’s offerings. Her commitment to team building and her ability to navigate complex client landscapes make her a pivotal figure in the organization, ensuring that VITAL WorkLife remains a trusted partner in the healthcare industry. Through her proactive approach and dedication to client success, Amy Factor exemplifies the values of VITAL WorkLife, driving meaningful change and fostering a healthier workforce.
National Director - Account Management at VITAL WorkLife in May 2017 to Present
SVP, Client Success at Uniphy Health in April 2012 to March 2017
Senior Vice President, Operations at Stratford 360 in April 2011 to December 2013
Vice President, Client Relations at Stratford 360 in April 2010 to April 2011
Senior Director, Client Services at Integrated HealthCare Strategies in January 1993 to April 2010
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Client Relations
Strategic Thinking
Mentoring
Key Performance Indicators
Client Services
Team Leadership
Customer Satisfaction
Problem Solving
Communication
Business Relationship Management
Customer Retention
Customer Experience
Strategic Planning
Leadership
Customer Relations
Healthcare
Performance Management
Management
Process Improvement
Customer Service
Sales
Team Building
Analysis
Project Management
Business Analysis
Benefits
Deferred Compensation
Human Resources
Program Management
Microsoft Excel
Microsoft Office
Insurance
Employee Benefits
CRM
Cross-functional Team Leadership
Strategy
Healthcare Information Technology
Product Management
Account Management
Business Process
Healthcare Consulting
Training
Marketing
Business Development
Vendor Management
Marketing Strategy
Business Process Improvement
Analytical Skills
Customer Relationship Management (CRM)
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Discover more about VITAL WorkLifeWhat is Amy Factor email address?
Email Amy Factor at [email protected]. This email is the most updated Amy Factor email found in 2026.
What is Amy Factor phone number?
Amy Factor phone number is +13202401501.
How to contact Amy Factor?
To contact Amy Factor send an email to [email protected]. If you want to call Amy Factor try calling on +13202401501.
What company does Amy Factor work for?
Amy Factor works for VITAL WorkLife
What is Amy Factor's role at VITAL WorkLife?
Amy Factor is National Director - Account Management
What industry does Amy Factor work in?
Amy Factor works in the Mental Health Care industry.
Amy Factor Email Addresses
Amy Factor Phone Numbers
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