Amri Raju
Senior Director CRM at The Baldwin Group | Detroit Metropolitan Area
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As the Senior Director of CRM at Baldwin Risk Partners, Amri Raju plays a pivotal role in transforming the client and partner experience through innovative digital solutions. With a strong focus on leveraging Salesforce technologies and its complementary ecosystem, Amri leads a talented team dedicated to crafting best-in-class customer engagement strategies. His expertise in program management, business intelligence, and change management allows him to drive initiatives that not only enhance customer experience but also enrich data accessibility for effective collaboration across the organization.
Amri's commitment to leadership development is evident in his approach to team management, where he fosters an environment of continuous learning and growth. By utilizing tools like Medallia, he ensures that customer sentiment insights are at the forefront of decision-making processes, enabling the team to respond proactively to client needs. His background in financial services and digital marketing equips him with a unique perspective on the intricacies of customer engagement, allowing him to create tailored solutions that resonate with diverse audiences.
Key projects under Amri's direction include the implementation of advanced CRM strategies that integrate customer feedback loops and data analytics, which are essential for refining service offerings. By championing a culture of innovation and collaboration, Amri Raju is not only enhancing the client experience but also empowering his colleagues with the comprehensive information they need to succeed in a competitive landscape. His vision aligns seamlessly with Baldwin Risk Partners' mission to elevate client interactions, making him an invaluable asset to the organization.
Senior Director CRM at The Baldwin Group in May 2022 to Present
Vice President Senior Manager- Digital Customer Engagement at Comerica Bank in August 2017 to May 2022
Vice President - Retail Portfolio Manager at Comerica Bank in August 2014 to August 2017
Vice President - Program Management at Comerica Bank in January 2011 to January 2015
Consulting Program Manager at Custom Business Solutions in February 2007 to August 2011
Sr Project Manager at Wipro Technologies in March 1997 to February 2007
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Vendor Management
Program Management
Management
SDLC
Team Building
Software Project Management
PMP
Requirements Analysis
Agile Methodologies
PMO
IT Strategy
Business Analysis
Project Portfolio Management
Enterprise Architecture
Integration
Business Intelligence
Project Management
Change Management
Software Development Life Cycle (SDLC)
Salesforce.com
Solution Architecture
Product Management
Business Process Design
Customer Engagement
Customer Experience
Business Process
Customer Relationship Management (CRM)
Strategy
Leadership
Business Strategy
IT Management
Salesforce.com Implementation
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce
Salesforce Lightning
Cross-functional Team Leadership
Leadership Development
Customer Experience Management
Medallia
Customer data platform
Executive Leadership
Executive-level Communication
Financial services cloud
Financial Services
Business Advisory
Revenue Generation
Digital Marketing
Digital Transformation
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Discover more about The Baldwin GroupWhat is Amri Raju email address?
Email Amri Raju at [email protected] and [email protected]. This email is the most updated Amri Raju email found in 2026.
What is Amri Raju phone number?
Amri Raju phone number is +12483714484.
How to contact Amri Raju?
To contact Amri Raju send an email to [email protected] or [email protected]. If you want to call Amri Raju try calling on +12483714484. (updated on October 31, 2024)
What company does Amri Raju work for?
Amri Raju works for The Baldwin Group
What is Amri Raju's role at The Baldwin Group?
Amri Raju is Senior Director CRM
What industry does Amri Raju work in?
Amri Raju works in the Insurance industry.
Amri Raju Email Addresses
Amri Raju Phone Numbers
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